IBM Employee Reviews for Computer Operator
Computer Operator47 reviews
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Amazing place to work! I started as an entry level technician and went on to become a Tier 3 technician and supervisor. Workplace culture is great, staff are encouraged to think out of the box and to run with their creative mindset.
Typical day at work remained same as it did prior to takeover from the Company that was now my account. The out of state (no face to face contact) was new & different but worked to an extent
IBM was a decent Co. to work for however they transitioned my Department from Verizon two years ago and now have sold our group to a Vendor, which is one of their Entities, I need to find a Co that values its employees and compensates accordingly.
Sold our Group to a Vendor
I loved working at IBM. Although I worked the night shift for computer tape monitoring, it was a great entry level position. The staff was fun and the management was outstanding. The only reason I left was because I had another full time job and was enrolled in 23 credits at CU Boulder, and that was simply too much.
Always wanted to work for IBM. The job was challenging and stressful for some people but I took it as an opportunity to up my game. Since my position was outsourced by IBM I was contracted to complete the transition to IBM. My experience would define me as a generalist meaning I wear multiple hats. However, IBM insisted I work as a computer operator as defined by IBM. This was probably the hardest thing to do.
Worked from home.
Your only working for IBM as they figure out a way to offshore your job. Most IBM employees are taught to be like a robot which sours their real personality. This company acts as if they are family oriented and care but it's all a facade. This company has ruined hundreds of thousands of careers, caused stress which caused divorce, family issues and bankruptcy. Their only goal is the bottom dollar.
Prestigious company name once
Fake, Horrible management, Liars.
IBM was a great company up until the late 1990's. They were very concerned about employee's benefits and welfare. There is no job security since they have changed their business model. Employee's are very concerned about being laid off from work.
Good compensation company
Too many layoffs
Typical day, worked tickets to resolve job abends. Maintained procedure library and job monitoring tools. Learned, Control M, Manage Now and Service Now. Also learned more leadership skills. Management, immediate great but further up had no clue who you were. Hardest part of job, to be outsourced to India and train replacements. Most enjoyable, to be able to just do my job and not be micro-maganed.
IBM has progressively moved toward cloud computing and away from traditional operations. They are also going in the direction of fewer permanent employees and more contract employees. This unfortunately has become a disturbing trend with a lot of companies today. During a typical day, computer operators handle multiple accounts with multiple applications and multiple systems. Permanent employees should not have to suffer by facing layoffs and being asked coming back as contractors just so IBM can increase it's profits by not having to pay benefits despite their profits being in the billions of dollars annually. This creates a very negative work environment and reduces employee loyalty.
Good pay and benefits