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IBM Employee Reviews for Computer Operator in Jersey City, NJ

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The job is being outsourced to oversees with the people with very little knowledge. Management not involve with the day to day activities. Most of them work remotely.
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Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A typical day at work is get the batch stream completed from the night shift and make sure all outstanding issue are address in a timely manner, and provide world class services to our client. Management was offsite and only deal with when issues arises. Work as a team and help mentor other associates. My hardest part of my job were get the tools to work such as cloud and GNM. I love my job because i get to solve issues and make clients satisfied.
Pros
30mins lunch, but usually have lunch at workstation due to only two person.
Cons
No breaks
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