IDA Ireland Careers and Employment
About the company
- CEOMartin Shanahan - CEO
- Founded1969
- Company size201 to 500
- IndustryGovernment & Public Administration
- HeadquartersDublin, EI
- Link
Jobs
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Reviews
HR Administrator in Dublin
on 26 February 2020
Great place to work
IDA Ireland is a very nice environment to work, people are proud of their job and what it means to the overall country economy.
Most people are very approachable and ready to help. You can learn a lot and have exposure the a broad range of experiences.Helpdesk Intern in IE
on 29 July 2019
Enjoyable working environment
Typical day in IDA:
Provide desk side services and remote support to all End Point users
Using Microsoft System Centre Configuration Manager (SCCM) to manage patching of physical estate.
Investigate and resolve hardware and software issues raised for Endpoint devices; escalate to peer teams and/or management where necessary. This includes:
PC / Laptop
Xerox Printers
Desk phones
Windows O/S
Microsoft Office (up to and including 2010)
Install PC hardware; mobile telephony; peripherals and software as requested
Endpoint network patching and support
Ensure that any new processes or fixes are documented; cascaded to desktop peers; and stored in the team knowledgebase.
Receive and prioritise all incidents/tasks; and ensure they are resolved within agreed SLAs. Failing this; escalate appropriately.
Monitor team call queues (Incident & Request); triage; and assign. Redirect any misassignments to the correct resolver group.
Meeting room supportAccounts Executive in IE
on 23 March 2017
Great Company
IDA is a very friendly and stress free environment to work in.
Everyone looks out for one and another.
Flexitime enables family time and a life outside of work.Executive Assistant in Dublin
on 14 October 2014
Ida
Excellent working environment. Good team communications.Higher Executive Officer in Dublin based
on 28 July 2014
Excellent organisation to work for, very rewarding personally.
My last 15 or so years were spent at the coalface of property management dealing with IDA/EI clients located on our business parks in terms of their property needs.
I learned that to work well with our clients we had to listen carefully to their requirements and work with them to achieve solutions this involved dealing with County Councils and service providers such as ESB, Telcos various contractors and consultants.
We worked as a team within the IDA Property Division with management and colleagues equally sharing roles to ensure projects were completed successfully.
The hardest part of the job was sometimes trying to get third parties to buy into the Ireland Inc. ethos of IDA.
When a project on which you were personally involved finally got off the ground and into production.What would you say about your employer?
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Questions and answers
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Interview insights
Insights from 8 Indeed users who have interviewed with IDA Ireland within the last 5 years.
Favourable experience
Interview is difficult
Process takes about a week
Common questions about IDA Ireland
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