IDA Ireland
4.3 out of 5 stars.
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IDA Ireland Employee Reviews

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Ireland5 reviews

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3.5Work-life balance

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Great place to work

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IDA Ireland is a very nice environment to work, people are proud of their job and what it means to the overall country economy. Most people are very approachable and ready to help. You can learn a lot and have exposure the a broad range of experiences.

Pros

Nice enviroment and culture

Cons

Salary range for entry levels
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Enjoyable working environment

Typical day in IDA: Provide desk side services and remote support to all End Point users Using Microsoft System Centre Configuration Manager (SCCM) to manage patching of physical estate. Investigate and resolve hardware and software issues raised for Endpoint devices; escalate to peer teams and/or management where necessary. This includes: PC / Laptop Xerox Printers Desk phones Windows O/S Microsoft Office (up to and including 2010) Install PC hardware; mobile telephony; peripherals and software as requested Endpoint network patching and support Ensure that any new processes or fixes are documented; cascaded to desktop peers; and stored in the team knowledgebase. Receive and prioritise all incidents/tasks; and ensure they are resolved within agreed SLAs. Failing this; escalate appropriately. Monitor team call queues (Incident & Request); triage; and assign. Redirect any misassignments to the correct resolver group. Meeting room support

Pros

Relaxed and enjoyable environment, subsidized canteen

Cons

Too many "walk-ups"
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Great Company

IDA is a very friendly and stress free environment to work in. Everyone looks out for one and another. Flexitime enables family time and a life outside of work.

Pros

Free doctor and subsidised canteen
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Ida

Excellent working environment. Good team communications.
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Excellent organisation to work for, very rewarding personally.

My last 15 or so years were spent at the coalface of property management dealing with IDA/EI clients located on our business parks in terms of their property needs. I learned that to work well with our clients we had to listen carefully to their requirements and work with them to achieve solutions this involved dealing with County Councils and service providers such as ESB, Telcos various contractors and consultants. We worked as a team within the IDA Property Division with management and colleagues equally sharing roles to ensure projects were completed successfully. The hardest part of the job was sometimes trying to get third parties to buy into the Ireland Inc. ethos of IDA. When a project on which you were personally involved finally got off the ground and into production.

Pros

Excellent working conditions

Cons

Worked long hours at times but this was an accepted part of the job.
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Overall rating

Based on 6 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
4.5 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
4.5 out of 5 stars for Culture

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