IDG Direct Employee Reviews for Customer Service Representative

Review this company

Job Title

Location

Ratings by category

Sort by

Helpfulness Rating Date

Language

Found 2 reviews matching the search

See all 26 reviews

Indeed featured review

The most useful review selected by Indeed

4.0

Diversity

Customer service agent (Former Employee) - Republic of ireland - 1 October 2019

It's Diverse Great and friendly work environment Working on different campaigns Fast paste environment Target driven Ability to work as a team Professional over the phone and work floors

Was this review helpful?

Report

1.0

Beware of this company

Customer service agent (Former Employee) - Dublin City Centre, County Dublin - 16 January 2016

Its basically cold calling to US and international market.When I was interviewed I was told by HR That basic wage will be 19k and there will be 7 euros per qualified lead.after one month they finish the bonus by saying that they will increase wages.they increased only 20 euros a month.so the rule is if they have campaigns they will pay you good money other wise they will throw you out.you have to do over time quite often and again if they have money they will pay otherwise will give you credit in your annual leave.HR is completely bullocks.Team Leaders and QA are Ok but not helpful.Overall to say if you get jobs in tesco or Aldi for 9 euros per hour it's worth rather than working in IDG. They don't treat you as human. AVOID AVOID AVOID

Pros

Location is good in city centre notjing else

Cons

Managment is useless avoid avoid

Was this review helpful?

Report

Rate your recent company

Share your experience to help others

See more IDG Direct reviews

You may want to try:

3.4		Work/Life Balance
2.4		Salary/Benefits
2.7		Job security/advancement
3.0		Management
3.1		Culture