IDG Direct
2.7 out of 5 stars.
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IDG Direct Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative2 reviews
Location
Ireland2 reviews

Ratings by category

2.4Pay & benefits

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Diversity

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It's Diverse Great and friendly work environment Working on different campaigns Fast paste environment Target driven Ability to work as a team Professional over the phone and work floors
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Beware of this company

Its basically cold calling to US and international market.When I was interviewed I was told by HR That basic wage will be 19k and there will be 7 euros per qualified lead.after one month they finish the bonus by saying that they will increase wages.they increased only 20 euros a month.so the rule is if they have campaigns they will pay you good money other wise they will throw you out.you have to do over time quite often and again if they have money they will pay otherwise will give you credit in your annual leave.HR is completely bullocks.Team Leaders and QA are Ok but not helpful.Overall to say if you get jobs in tesco or Aldi for 9 euros per hour it's worth rather than working in IDG. They don't treat you as human. AVOID AVOID AVOID

Pros

Location is good in city centre notjing else

Cons

Managment is useless avoid avoid
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Insights into IDG Direct

Based on 4 survey responses
What people like
  • Feeling of personal appreciation
Areas for improvement
  • Time and location flexibility
  • Fair pay for job
  • Ability to learn new things

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Overall rating

Based on 31 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

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