IDG Direct
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IDG Direct Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative2 reviews
Location
Ireland2 reviews
Ratings by category
Found 2 reviews matching the search
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4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It's Diverse
Great and friendly work environment

Working on different campaigns

Fast paste environment

Target driven

Ability to work as a team

Professional over the phone and work floors
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1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Its basically cold calling to US and international market.When I was interviewed I was told by HR That basic wage will be 19k and there will be 7 euros per qualified lead.after one month they finish the bonus by saying that they will increase wages.they increased only 20 euros a month.so the rule is if they have campaigns they will pay you good money other wise they will throw you out.you have to do over time quite often and again if they have money they will pay otherwise will give you credit in your annual leave.HR is completely bullocks.Team Leaders and QA are Ok but not helpful.Overall to say if you get jobs in tesco or Aldi for 9 euros per hour it's worth rather than working in IDG. They don't treat you as human.

AVOID AVOID AVOID
Pros
Location is good in city centre notjing else
Cons
Managment is useless avoid avoid
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