IDG Direct Employee Reviews for Lead Generation Specialist
Lead Generation Specialist6 reviews
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I enjoyed my time with IDG as it was a good position Which gave me invaluable experience. I worked as Lead Generation agent and began on the US side hours were from 2-10. I got to call on behalf of branded clients eg Microsoft,HP etc and discuss their offerings with C-Level executives. Very rare to get the chance to speak the actual person day as it was mainly Gatekeepers and Voicemail. No one ever answers on the US side so the main requirement was to get your calls logged. BANT was generally used to qualify the contact. I then moved to the European team which was more professional, quality focused and I preferred the hours. Again I was contacting C-Level Management on behalf of top IT vendors and this was the best part of the role for me. I learned negotiation, generating quality leads and closing skills. There was regular training and catch ups with management etc.
IT Vendors you get to work for, Work from home with a good salary
Favoritism shown by TL’s, No regular review of KPI’s
As a lead generation agent you are cold calling IT professionals based in the US. Follow a very basic script and it is extremely easy with any effort put in. Management treats employees terribly, often blackmailing you to make you break rules in order to get extra leads to make them look good, putting your job security at risk. The general environment in the office is extremely toxic. Management have little to no idea on how to actually manage employees as they typically have little to no experience; they are all extremely unprofessional. Jokes on the floor between management can vary from sexist jokes to homophobic slurs/ jokes. Wouldn't recommend this job to anyone, no matter how resilient. Hours terrible, terrible pay, terrible management. Management will bother employees for even the smallest things such as going to get a coffee or even sometimes going to the toilet.
Bad hours. Toxic environment and management. Poor pay.
The people are great but it sets an unrealistic standard of stats. The job itself entails cold calling it professionals and offering white papers but it is very hard to even speak to them never mind handing out 50 white papers a week.
Very unrealistic standards.
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