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Insomnia Coffee Company
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Insomnia Coffee Company Management reviews

Found 8 reviews matching the search
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Featured review
Insomnia Coffee Company selected this as a representative review
5.0
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Fun and Professional
Very fun environment to work in. Flexible with hours once you give notice to your Manager, Head Office are very approachable if you need to talk to them about any matter.
Pros
Free Lunches, Flexible working hours, Fun working environment
Cons
Hourly rate is the only negative
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Official response from Insomnia Coffee Company
28 January 2020
Hi there,

Thanks for your review, we’re delighted to hear such positive feedback and we are always looking for ways to improve our business. If you would like to discuss your feedback in further detail, could you get in touch via email and we’ll give you a call? Thanks, internalcareers@insomnia.ie
3.0
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Ups and Downs
My colleagues were great people but the head management is out of touch with the staff with a high staff turn over as they don't care about competitive salaries from over companies. Also depending on what shop you work in the manager can make the job horrible without repercussions
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Official response from Insomnia Coffee Company
28 January 2020
Hi there,

I’m sorry to read about your poor experience while working with Insomnia. I’d like an opportunity to chat to you about your experience and see if there are ways that we can further improve. Please get in touch and let us know the best way to reach you: internalcareers@insomnia.ie
1.0
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Poor management
Poor management leadership and no career progression.
A place for getting buy while you are in college.

fast-paced

Lack of workplace culture and value.
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Official response from Insomnia Coffee Company
28 January 2020
Hi there,

I’m sorry to read about your past poor experience while working with Insomnia. I’d like an opportunity to chat to you about your experience and see if there are ways that we can further improve. Please get in touch and let us know the best way to reach you: internalcareers@insomnia.ie
3.0
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Streesfull, bad supervisor , bad manager.
Stresful , bad supervisor behaivor.

paper company policies look good, but in practice supervisors do not fulfill their task of motivating and training staff in a good way, they treat employees badly, threaten them to lose their job but do what they are asked to do generating stress and fear of being fired, they make fun of the employee for their difference in culture and if you do not speak English perfectly they treat you badly although there are many students and foreigners working with them, I think the company does not know that this happens since the managers take care that it does not reach the ears of the company meanwhile the supervisors are in charge of doing psychological work so that the employee gets tired and leaves the company or seeks to be transferred to another store.
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Official response from Insomnia Coffee Company
28 January 2020
Hi there,

I’m sorry to read about your poor experience while working with Insomnia in the past. I’d like an opportunity to chat to you about your experience and see if there are ways that we can further improve. Please get in touch and let us know the best way to reach you: internalcareers@insomnia.ie
3.0
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Okay at best
Work days were busy, definitely a hard job to have if you're a full time student as the work expects you to be flexible. Management was nice but not always so understanding when you needed a change in shift hours because of college. Pay was good and always on time. Some drama between co-workers which could make work environment uncomfortable. Definitely got treated with less respect because I was the youngest and still.in college. Didn't ge
T trained on some things other baristas could do like close the till and opening on my own because I was just "Part Time". Looked down on for being part time yet the hours I was given were not even close to being part time. Be ready to work on your feet for 11 and a half hours more than once a week.the
Was this review helpful?
Official response from Insomnia Coffee Company
28 January 2020
Hi there,

I’m sorry to read about your poor experience while working with Insomnia in the past. I’d like an opportunity to chat to you about your experience and see if there are ways that we can further improve. Please get in touch and let us know the best way to reach you: internalcareers@insomnia.ie
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2.0
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Unprofessional
Woudnt recommend to work here .
The management was just terrible, when I called in sick once when I was genuinely having a huge fever, the manager expected me come in or find anyone else to work instead, which is not even my job.
Pros
Tips
Cons
Terrible management
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1.0
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Terrible management, bad place to work
Worked 4 years here and staff are treated horribly. They expect so much for minimum wage. I worked as a supervisor and the pay is 10.80 which is very low

*STAY AWAY FROM SANDYFORD* the staff are not friendly and are extremely rude to you
Pros
Free food after 6 months
Cons
Management don’t care
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2.0
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Contrary
Not only did the assistant manager ignore when approached about issues but also played a part in getting my job terminated mainly because the now supervisor is her brother in law. Sabotage all the way. Also they conducted interviews for my replacement while I still worked there. Supervisor is a narcissist full of self entitlement. Don't waste your time on this place. Honestly.
Pros
Free coffee
Cons
All of the above
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5.0
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Fast paced, hard work
A typical day at the Insomnia I work in is very busy, with many customers to serve, coffees to make and to maintain a level of cleanliness all at the same time. I have learned the skills of being a Barista and have highly improved my skills when it comes to dealing with people in all situations. I have never had any problems with management they are all nice and do their best to make sure we are working our hardest and keeping the store to a certain standard. i have worked with many incredible people during my time with this people and it is one of my favourite things about the job. The only way to survive a busy day is to be able to work together as a team and Insomnia workers are always good at that, in my experience!
Pros
Free hot beverages, discounts on in store products
Cons
Long hours can be tiring when busy
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