Kare Plan Ltd
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Kare Plan Ltd Employee Reviews

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Ireland19 reviews
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4.0
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You have to be willing to be a team member when working for this company. The company director is very firm but very fair and will help you in any way she can within reason. Do not expect to get the run of the mill here, they are more than willing to accommadate you as long as you are willing to return the favour.
Pros
Good fuel allowance, very flexible to suit your personal life demands
Cons
Schedules can be dis-organised at times
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5.0
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Great place to work. From the Directors to Client Care Mangers, Schedulers and carers everyone is friendly and approachable. I feel fully supported and know there is always someone there to help if I need it. I would highly recommend this company
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5.0
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Quando eu cheguei do Brasil, comecei a trabalhar na Kareplan como care assistant, foi uma empresa que abriu as portas para uma profissional recem chegada, sem experiencia, mas com muita vontade de aprender e fazer um bom trabalho. A escala de trabalho sempre foi de acordo com a minha disponibilidade, onde tive que conciliar escola e trabalho, e nunca tive problemas com folgas ou pagamentos. Equipe muito empenhada em desenvolver um bom trabalho, focada nos clientes. Isso pra mim foi o que mais me deixou feliz.
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1.0
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Awful place to work I had a fantastic manager until this company let them go and it is being run into the ground my new manager talks to us like we are dirt on her shoe and has no idea what she is doing myself and a lot of my colleagues have spoke and we are out of there after Christmas time. I love my clients but there are so many companies hiring in that will actually respect you.
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1.0
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I have been employed as a carer for nearly thirty years and i have never come across a company so unprofessional and clueless in that time until i started working for Kareplan. The girls in the office are only carers themselves, no experience when it comes to carrying out home assessments with clients as to their care needs. They cut the clients hours short when it suits them, when they are short staffed. They will not inform the clients or family members of this or any changes, they expect the carers to do this for them. Very insulting to staff, shouting unprofessionally and constantly hanging up on them, obviously cannot do their jobs...monkeys could do better.
When staff inform them with genuine concerns especially in relation to the health and safety of their clients, they completely ignore staff and just agree with them, to get rid of them. They never answer their phones and their voice messages are always full. As for doing spot checks on staff, they just drive around stalking the clients houses and dont even come in and observe the care that is being carried out.

As for the managers and HR manager......they lie to staff, clients and family members. The HR manager hasn't a clue how to do his job, does not deal with any issues at all, just making constant notes.
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1.0
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I started with Karplan in 2018 interview was so easy they barely review anyone. They would employ anyone literally everyone was so nice to beggin with dont get me wrong other girls thats i knew that worked for Kareplan were lovely most of them anyway. they have no team work between any of the workers you have to do it all yourself everything is done by yourself if you want something you have to get it etc. One question i ask is why with every company lately not one person is secure in their job anymore seemingly from my point of view your assigned hours each week or two weeks depending on when your roster is done out but gradually Kareplan takes your hours away from you. If you ring in sick they dont care your shouted very ignorantly at because its your fault they cannot get sorry i meant KEEP the staff. There looking for staff but yet cannot give hours to the staff they have. You do not matter to them just once the calls are covered doesnt matter. The amount of stories ive heard and now does everyone know why there pay rate is so high they keep you long enough to affect there pockets. They recruit people because apparently companies get paid for recruiting people so therefore seemingly alot of companies are doing it but i can only speak from my experience working with Kareplan. At some stage you will be delighted with all the hours until then they start pressuring you into calls more calls because there stuck thats alot of pressure especially when your trying to get from house to house day or night they dont care again i completely understand and i have every respect - more...
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5.0
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I had worked at Kare Plan for a few years before moving on to another career. My experience with the company was extremely positive overall. During my time there I was given plenty of opportunities at different roles in the business along with the training and support need to take on these tasks. I started on the monitoring team which was great as I got to speak to most of the companies wonderful care staff and some of the very nice clients they look after. This was a great start for me as someone new in the industry because it helped advance my communication and problem solving abilities.

After some time working there I was by asked the directors if i would like to have a go at being a scheduler. It is a good feeling to have worked in a place where your work is noticed by the heads of the company. The scheduling team are great. They work together with carers, clients and their families to ensure the clients needs are met. The people in the office are a brilliant team to work with and they are very supportive. When anyone was in need of help for whatever reason they would all bolster around them and help them. The family atmosphere really shined through in times like that and is something more companies should try to create.
Pros
Great advancement opportunities, supportive management
Cons
none
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1.0
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Worked here for over a year but new what kind of place it was after a few weeks and it was not great for lot of reasons.

the management is the probably the worst out of them all because the two directors are only in favour of bad staff who happen to be there friends outside of work to. the office staff spend more timeon there phones then doing real work and the hr is a joke. The hr manager never wants to deal with real issues. if u are a carer be prepared to be spoken about by all staff because there is no confidentialty at all in the building and everybody knows everyones business. one director spends the time shouting and the other spends the time doing work and u can see that after a few days in there. there is not really anyone expereinced or qualified other then 2 or 3 people.


the salarys are all different even if u do the same job as someone else and been there the same time cause if u are friends with the directors u get more money. there is no appreciation for anything u do unless you are friends with the directors.


some of the carers are very nice and hardworking and deserve more than they get because they ask for noting and do amazing jobs. training school is brilliant because of themgirl in there who runs it she pushes all the carers and helps them with everything.


i would sugest that u look else where for a job cause this place is the wrong place for any profesionel.
Pros
carers
Cons
no overtime payment no wages paid on time or without issues office staff directors
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5.0
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I'm with kareplan since September 2018. Had worked in the disability sector for 8 years and decided i wanted to try the homecare side. I am so happy i chose kareplan to work for as they have made my experience so far in this sector enjoyable and rewarding.
The management are kind empathetic and listen to their staff. The girls in the Limerick office go above and beyond for both the clients and the carers. The monitoring team in Dublin are always ready to listen and help out when and if needed. I have nothing but good things to say about this company and am loving my job.
Pros
Friendly helpful staff, milage allowance, free uniforms
Cons
None
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5.0
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I started with Kareplan in November 2018 it was the best decision I ever made moving to Kareplan my manager is very friendly approachable and very supportive and in my eyes cares utmost for us as carers and especially the clients. The girls in the office are very friendly and listens and are very supportive.and will always do there best to accommodate us I absolutely love working with Kareplan and I have to say the Dublin office are also very friendly and supportive and would help you out in any way they can just like the Wicklow office cannot fault them at all .
Pros
Great salary mileage allowance company phone flexible hours management and staff excellent
Cons
None
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5.0
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I have worked for Kare Plan as a care assistant for a year now. I have found them to be the most efficient and caring company to work for. They have given me the hours I wish to work and would bend over backwards to help their staff in any way they can. As I pride myself on being a good caring person it is very nice to have the company you work for with the same values. My manager is very supportive and available should I need her however if you are doing your job as you are supposed to there is little need to be in constant contact. Just knowing they are there is enough. I would highly recommend this company both for staff and clients.
Pros
Good pay, efficient and supportive.
Cons
None
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1.0
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Worked for kareplan for for awhile as care assistant in wicklow .
I have to say at the start they are very nice and supportive however this changes .

Care manger


The care manger that was over me and the cares came across as vey nice at the start however her true clours shown she was not a nice person at alot of carers said she spoke to them like they were childern .

Alot of clinets said they didnt like she was vey bossy and not a nice person to talk too they didnt want to say anything as they were afarid they would get into trouble .i dont think she should be a manger at all she onpy there because shd is good friends with owners.


They have a high turnover of staff . Office staff was not good at all execpt one care coordinator she was brilliant , very supportive and would always help you out .

All carers loved her and i heard through a carer that still works compnay they sacked her which is not right .

The manger and orher care corrdinator are not nice people they are only there becuse they are good friends with bosses .


Many of my clients sais they didnt like kareplan and escipally the care manger said she was not a nice person but they said as they didnt start any troblem .



WICKLOW carers stay clear dont work for this company they are horriable and treat there staff bad and get rid of any carers or office staff that doesnt stoop to there level .



Rosters were all over the place double ups , no time travel and we were sent into clients we didnt know


I heard that the rosters were so much better when the new girl was hired time travel given , no double
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Official response from Kare Plan Ltd
12 June 2019
Hi, thank you for sharing your experience, we are sorry you feel this way. We welcome you to email us at hr@kareplan.ie and we can look at working together to rectify the issues you have had.

Kare Plan HR Team
1.0
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Kare Plan say they have been around for 10 years but it is false information because they have only been around for 3 years. in the last 10 years they have been a sweet shop, a cleaning company and now a care company.

The management is very bad. Probably one of the worst I have seen before and you can understand why they lose a lot of staff and have to hire as quickly as they can to fill in the gaps. You hear more about the company losing people than actually doing anything positive. They are constantly looking for care staff and believe me they will take on anyone. Your salary is never paid without an issue....there is always something wrong with it and there is always someone new working in accounts. There is also always someone new in hr and its difficult to get a hold of on the phone and if you email them be sure to be waiting at least a week to be answered. The managers are probably the biggest downfall in there. If you change the managers the company would actually be a nice place to work in but because they don't know what they are doing the office staff are running around confused all the time. The training school is nice but the courses are not by kare plan even though they say they are. they are done by a different company but just put on in the training school. Just when you thought you had enough to be dealing with they also force you to do these extra courses online and its all the time. no other care company does this. The managers are very rude and one of them loves the sound of her own voice because all you do hear is shouting when you go in
 - more...
Pros
training school, monitoring team, man in accounts, double up teams
Cons
unstable hours, unprofessionalism, everything else
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Official response from Kare Plan Ltd
13 February 2019
Hi, thank you for sharing your experience, we are sorry you feel this way. We welcome you to email us at hr@kareplan.ie and we can look at working together to rectify the issues you have had.

Kare Plan HR Team
5.0
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Worked with Kare Plan for years as a carer before I left to pursue a different career. From the start they suported me up until I finished up. Any issues I had, I would go to them and it would be resolved that day. HR are very easy to deal with. All office staff are very freindly and inviting and you never feel like a burden. I would recomend anyone looking for a nice family company to work for to apply!
Pros
Benefits constant support events thruout the year
Cons
none
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5.0
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Great place to work. I had a wonderful time working with the staff, the directors were very approachable and supportive. The team there are very caring about their clients. I always felt a part of a tight knit team while I worked for Kareplan.
Pros
Great support
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1.0
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Worked at Kate plan for years, treated very badly in the end, wages all the time was wrong they don’t appreciate staff, give you a pay raise and then take it back, very poor company to work for, also always where changing the name of the company, switching from cleaning companies to sweet shops to care agency, which ever company was doing best they would leave the others behind. Manager very hard to talk to wouldn’t listen to any concerns only interested in making money , also not only treated staff bad they also treated service user extremely bad. I would definitely not recommend this company to anyone, unless the management has been changed or they have had a personality transplant.
Pros
Nons
Cons
Working with service users
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Official response from Kare Plan Ltd
13 February 2019
Hi, thank you for sharing your experience, we are sorry you feel this way. We welcome you to email us at hr@kareplan.ie and we can look at working together to rectify the issues you have had.

Kare Plan HR Team
5.0
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looking after the elderly and the young service users we go to people's own so so as they can stay at home for as long as possible and keep their independence for as long as possible .the management are very easy to work with and will go out of their way to help you. I would recommend people to try us and see the differences
Pros
fuel allowance
Cons
none
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5.0
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One of the best companies i have worked for, Our needs are listened to. Rosters to suit my availability. Great office support. Any issues with clients are dealt with in a timely manner.
Pros
Fuel Bonus and flexibility of hours
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5.0
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Kare plan is a great place to work as a care assistant, they really listen to you and what your available to work. The whole team from the office are really friendly and the supervisors are very supportive.
Pros
fuel bonus paid to all care staff
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