What started as a seemingly great place turned into a lot of management nonsense. The 2nd manager hired during my time was a misogynist only telling the girls to do work, having a laugh with the lads, yelling at staff from across the place in front of customers. The main manager has been there 2 years and doesn't know what she is doing, management-wise (it's quite obvious she's never managed anywhere before, nevermind a fast-paced environment).
Too many staff on, yet no one getting their breaks on time. I was regularly rostered for 9 hours, but would be told to stay an extra hour or more. Breaks for the over-8-hour shifts are supposed to be an hour, but good luck getting that. Always told I could have the second half-hour later...which never happened. Some shifts would be til 2 or 3am and then have to return at 10am the next day. I was told "that's the industry", which I laugh at having worked in this industry for the last 10 years.
The managers watch the cctv and phone you to yell at you, no matter what you're doing. Always pulling you up on the slightest mistake, but NEVER commending those of us who work hard.
Tips were poorly distributed. Managers should NOT get tips!!!!
Free lunches, but the canteen is a depressing place with no wifi, nor mobile service.
The other staff are lovely, however. The ONLY highlight of the place.
Don't bother unless absolutely desperate!
No staff parking, long hours without proper rest time, poor management, poor rostering.