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3.2 out of 5 stars.
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Lidl Careers and Employment

About the company

  • CEO
    Ignazio Paternò
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than €10B (EUR)
  • Industry
    Retail & Wholesale


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Customer Service

26 jobs

Rating overview

Rating is calculated based on 7.8K reviews and is evolving.


Customer Assistant in Listowel, County Kerry
on 22 February 2021
Listowel shop toxic environment.
Particular store I worked at has lost a lot of employees in a short time. Newbies are pushed and pushed to do more and more until it is at an impossible rate. Chastised. Experienced working with staff from a different store and it was night and day. They were fantastic from other store. Management needs a complete rehaul.
Customer Assistant in Dublin
on 14 July 2021
Horrendous for such a menial job.
No training at all provided to staff. Figure it out or be spoken to like a bold child and ridiculed. Buddy culture n the workplace. Friends of managers given nearly all weekends off while youre required to forego any kind of life outside work by working ridiculous shifts all weekend eg. start time of 1 and finish at closing which is 11 but realistically be luck to finish at 12. Never finish at rostered time always made to stay back and texted to come in early at 03:00 some days which is a joke. Management are also useless. Very unapproachable and stand-offish. Only time they want to speak with certain staff is to ridicule them. All in all they pay good for retail but only if you're willing to give up any kind of life outside of work, be stressed and overloaded with tasks and be spoken to like dirt.
Shop Assistant and Baker in County Dublin
on 21 June 2021
Horrible company
I tried my best in the job but it’s all favouritism so if they don’t like you no point trying. Higher ups arent helpful with problems just as bad as management. Good pay but if you get the hours. A lot of bullying. Very stressful!
Warehouse Operative in Mullingar, County Westmeath
on 3 June 2021
Bad job
The work is fine worked in worse places its some managers that need to cope on if they got rid of them they wouldn't need to be hiring all the time people would actually want to stay
Customer Assistant in Dublin
on 16 May 2021
Only good part is the money
They send you to different stores. I get called 4 to 5 times on my days off. There is zero work life balance. Anything you do wrong they will put you under investigation. There's no training and high expectations. Everyone talks behind eachothers backs, management takes everything personally and never trys to meet your needs. They pick favourites and treat them well. I've often worked 4, 12 hour shifts in a row. And only got a 1 hour or half hour break. The contract is also completely false most of it isn't true

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Questions and answers

People have asked 40 questions about working at Lidl. See the answers, explore popular topics and discover unique insights from Lidl employees.

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Interview insights

Insights from 178 Indeed users who have interviewed with Lidl within the last 5 years.
Average experience
Interview is average
Process takes about a day or two

Interview questions

Customer service, complaints, conflict, leadership, team work, change management

Shared on 28 August 2018

Tell us about yourself, can you name some lidl products, why do you want to work for lidl, what does lidl do to help local communities, where do you see yourself in five years, they also tried to put you into certain scenarios and ask what would you do, what is customer service, do you shop at lidl,

Shared on 15 May 2018
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