Limerick City and County Council
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Limerick City and County Council Employee Reviews for IT Technician

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5.0
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Great place to work.
Great place to work in the city and in Raheen. • Providing desktop support to staff for Microsoft products and issues logged through the in-house ticketing.
• Extensive use of Active Directory to correct password issues. The setting up of new users with the correct group policy permissions set out by the IT department and Human Resources.

• Logging Calls from users where necessary and ensuring they were dealt with accordingly by the different support levels.

• Updating knowledge library with current best practice fixes and logging and changes in Change Management system.

• Working as part of a team for hardware roll-outs including the setting up of new PC’s, Laptops and their peripherals.

• Department relocations due to organisational restructuring throughout their Seven sites.

• Working closely with the Delivery Manager to carry out network maintenance and network upgrades.

• Carrying out inventory checks across the different sites and updating the Asset Management System.
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Overall rating
3.8
Based on 5 reviews
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Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
3.6
Job Security/Advancement
4.0
Management
4.0
Culture
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