Marriott International, Inc. Employee Review
Management and leads are happy to help
Management and leads are happy to help because everyone starts out in the same position. The hardest part are the guests you have to talk to, it can get pretty stressful. The best part is the relaxed environment everyone is pretty nice to eachother.
Ratings by category
Breakroom has plenty of food to buy, coworkers are nice, management is helpful, benefits for full-time employees
Some guests are entitled, they want you to keep your call under 6 minutes
Avoid if possible, rubbish facilities, one directional hierarchical structure, complete mislabeling of the jobs, rudderless senior leadership, GM and HR incredibly difficult to deal with, lack of ownership of problems, lot of uncertainty about where Marriott want to go and how they are going to get there.
They will make the workers on salary work the overtime to cut the hours of the poor employees that are hourly paid you end up being on a terrible wage when you calculate it. Expect you to work Christmas Easter all bank holidays and summer months and take your holidays in January February time. Stay away and find a job that will respect you