Marriott International, Inc. Employee Review
Pretty good job - not the best but it's a good placeholder
Job was easy and simple to catch onto. Training was all computer based which is useless. Coworkers make or break the workplace. Having good communications set up between the different departments is a must. The only systems they allow you to use go down sometimes (more often than they should). You will get yelled at by guests for things out of your control. You will have to deal with all complaints. You will have to deal with drunks if bars are nearby. You will have to deal with homeless people sneaking in to sleep in the corners of the hallways. You will have to deal with people going against rules like smoking in the rooms or pooping on the floors. If your coworkers are fun and dependable, as well as your management, you will enjoy it better. The only reason I stayed as long as I did was because the management team felt like friends and looked after us to the best of their ability and my coworkers were all great people. The only reason I am leaving Marriott in the near future is because I'm sick of dealing with self-entitled guests. So the job itself is really nice, but the customers are trash.
Ratings by category
Discounts at hotel stays
Avoid if possible, rubbish facilities, one directional hierarchical structure, complete mislabeling of the jobs, rudderless senior leadership, GM and HR incredibly difficult to deal with, lack of ownership of problems, lot of uncertainty about where Marriott want to go and how they are going to get there.
They will make the workers on salary work the overtime to cut the hours of the poor employees that are hourly paid you end up being on a terrible wage when you calculate it. Expect you to work Christmas Easter all bank holidays and summer months and take your holidays in January February time. Stay away and find a job that will respect you