Marriott International, Inc.
Get weekly updates, new jobs, and reviews

Marriott International, Inc. Employee Reviews for Front Desk Agent

Job Title
Location
Found 1,409 reviews matching the search
See all 21,450 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
ManagementIn general, managers at Marriott International, Inc. are very helpful and show concern for the staff. Selected great team workersOverallMy experience working at Marriott International, Inc. Has been life changing. I am able to be happy and excited about going to work.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working with lots of other people from different backgrounds, and along with guest have been the best experience. What I’ve learned from the years working was that it always best to achieve and set goals.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I had the opportunity to work face to face with our clients during check in and check out. However, we were very understaffed and therefore had to work more hours than I had suspected when taking the job.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Since few months I've been working at this Marriott property, 2 employees have left. It's a good place to work. I feel not a whole lot of good communication around the work area. No one is on the same page. I have been given a project & was on this project for about 3 weeks., Lo and behold I come into work & find out someone else in different department says that they are taking over.NOT COOL! THEY should ask!!. Just saying!
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I love Marriott in grapevine, the management was terrible. The guest made me happy and they were extremely appreciative. The pay could’ve been better (I’m very experienced). Overall other than the manager & poor pay, it was great.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Place is a tourist destinations so was always fun and challenging. Working with them was a great experience. It was a fun learning environment and where you can learn a lot about people's culture.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great place to work if you love meeting new people. The management is good and the coworkers are great once you get past your differences. It’s awesome to work at this location, especially during football season.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I loved everything about this company. The people were friendly and my coworkers were too. The fact that there was no room to excel or shall i sat bk promotions with this job. Just a hourly pay.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Excellent job opportunity, well laid out standard operating procedures. professional and caring management that takes care of their employees and customers.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Meeting new people from different states and Countries ..Management worked with you most times showing you proper care for customers. I learned new systems and new computer software..
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Ability to meet some great guests from all over the country. Clean, pleasant environment with a great GM and supervisory staff. The owners are also very friendly and personable.
Pros
40 hours week, friendly, great management & owners
Cons
no lunch, can't leave desk easily, lots of standing
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
One of Marriott's goals it ensure it's guest experiences a wonderful stay. We provide guest with clean suite style rooms with complementary WiFi, hot and cold buffet breakfast, exercise room and business center.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
it is a great place to work if you like dealing with public and helping people and I do but the benefits and pay are the worst in the area. management changes every time wind blows. the computer systems are from back in 80s but what I understand all of the Marriott's are on that old system ?
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It was a fun environment, that offer great benefits and lasting friendships. Management was very hard to deal with, as a nothing was ever good enough.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I work for an amazing company that offers great benefits. I work a good schedule for me and the pay is equally beneficial. The location is just an issue at times and it would be beneficial in multiple ways if I could work closer to home.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I have worked for Marriott for over 4 years now for multiple brands and I would recommend it to anyone who loves working in customer service. Every day is different and there are a lot of problems to solve.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
This company had room for advancement and was considerate of my work and home life balance. Great benefits and raises as well. This company also encourages you to give back to the community.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
this company sucks . they provide a bad insurance for employees which you pay but does not cover anything at all. they have favorites employees. if you do not belong to that circle yo are out. no matter how good ro bad you could be
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
After working weeks of overtime, there was a discrepancy for a clock out during lunch where I took an extra 15mins for lunch due to the amount of hours I had been working that week. I agreed to work as much OT as I could, that was 10-12hr shifts weekly for 1.5 months with over 35 hrs in OT at least and because I could not explain the 15 extra minutes they let me go. This was the weekend before I was to leave for vacation which I had to cancel due to unemployment.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Always a great learning experience working for the company. I worked in a number of different departments. Would love to continue my growth in the company if had the opportunity.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
They always keep you up to date on further training and advancement opportunities. I really enjoy the culture of this company/brand. The brand standards sets them apart from other brands.
Was this review helpful?