Marriott International, Inc.
Get weekly updates, new jobs, and reviews

Marriott International, Inc. Employee Reviews in Syracuse, NY

Job Title
Location
Found 25 reviews matching the search
See all 21,450 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A lot of management positions involved in day to day operations being a large hotel. Good benefits from health to discounts at hotels. Always meeting new people from all over the world. Generally a lot going on events wise in and around the hotel. Staff is friendly and generally wiling to help. Combination is in hotel traffic and outside traffic. Hardest part is some guest are upper-middle class that try to throw their weight around with their wealth and can come across snobby for lack of a better word.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
long hours lots of work, you do get a lot of support from management and other department supervisors. lots of busy outlets and room service, banquet department
Pros
goog crew
Cons
hard work
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Probably the worst place I have ever worked. To start the person who hired me was terminated before I even started. I was forgotten about HR gave me no answers I waited 6 weeks between the time of my interview and the first day I started. I then found out the manager that hired me was fired after being set up by coworkers who would then brag about getting her fired. A new restuarant manager started prior to covid. He tried starting drama between myself and another co worker and then during the start of the pandemic was told I was not in a group text for information and he blew me off. He allowed a server to spread misinformation about what the company would provide for its employees. Marriot did NOTHING. WORST COMPANY I HAVE EVER EXPERIENCED.
Pros
Nothing.
Cons
Management, environment, coworkers, Hr, Literally everything.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I will recommend The company because is a good place to work the people are friendly and you can learn a lot more skills at this company The work is easy And when you come in the all about getting the job done you know what to do they teach you what to do and you have a better opportunity work of was
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Management cares nothing for employees and point scale pushes you right out the door. Favoritism is prevalent if you have kids or family think again about working for Marriott Syracuse downtown have seen good employees push out the door by management basically which is the reason for such a high turnover rate
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Honestly did not relay like the hotel. Bosses were never available if I had a issue. There was a high turnover rate. It was very uncomfortable working there
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great place but some of the co workers and supervisors very unprofessional And Favoritism beside that I love that place working there just being in the scenario is a different experience
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I enjoyed the alone time I had with this job. It involves a lot of individualism and that was absolutely one of my favorite things about this job. It was sometimes busy, sometimes peaceful which I found to be a good balance.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I was fired from the Marriott because a girl said that I did something did they called gross misconduct. She said that I spit in her drink, but nobody saw me do this and they had no proof of this because it was a lie. I was not able to defend myself whatsoever, and this person harassed me from day one but I was fired. Everything was swept under the rug did she did to me, but when she brought up Ally that she couldn't defend
Pros
None
Cons
Management sucks, they're all a bunch of dicks
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Marriott International, Inc.?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Poor management no regards for your family or life outside of work. Adults act loke children hr is a joke the union is a joke they make you park on the 6 th floor
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A typical day at a Marriott hotel and resorts, Your day would start with a team meeting, You'll be giving your duties for that day. Such as your rooms, Your required to stock your cart with all the guest needs and room cleaning supplies to start. You must be able to clean a room in a timely matter, which ever their time requirements meet for the amount of rooms you have that day. management will work with whatever you need assistance's with, the work place culture is very high paced, very organized. you must be able to communicate with guest, and play your part in the hotel environment. Id say the hardest part of the job is having patience with customers when situations turn for the worse, Best part of the job is the lunches/dinners they prepare for the employees, twice a day depending on Ur shift, and the events the hold for the employees along with the discount on stays at other hotels related to said hotel.
Pros
great learning experience
Cons
long hours
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Decent place to work, enjoyed the people i worked with. extremely poor management. management did not show that they care for the employees, would let guests treat employees badly
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
answer phones, take reservations, set guest. show guest around answer any questions. set tables. polish silverware, plates and glass. set up/down breakfast bar.
Pros
meeting new people everyday
Cons
short breaks
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Complete an Online app. You may need to complete 2 In-person interviews with 2 different members of management. Also possible you may be required to role play a call. But it's simple.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Responsibilities included creating marketing plan to promote business, maintain revenue, and meet budgeted productivity. Act as a liaison between client and operating departments to ensure a successful event resulting in repeat business. Protect present business and develop new business. Assisting in the development of banquet menus to include special event packages while adhering to best practices for maintain an adequate food cost percentage. Assess and review Catering Department weekly events sheets and banquet event orders. Develop sales plans to drive revenue in all food and beverage outlets of the hotel. Respond to telephone and walk-in inquiries of potential guests. Participation in trade shows and sales blitzes to increase community presence and secure new business leads.
Pros
Great Associates
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great place to work for. everyone join in to be one when needed . Get hard but it always turn out better love the captains they do a great job everyone want to see each other be great ..
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I met new people everyday. I was always recognized for the things I did. No one judged me. Fun workplace. The pay was very good. The place was so diversed.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Best incentive for working for Marriott International, Inc. is the travel discounts, especially with them merging with Starwood. Pay could definitely be better, especially when they combine positions into one with no significant pay increase.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The staff at the Marriott are nice people to be around and work with, Its an ok job to have if u like doing housekeeping.But i prefer a job that u can advance in and that has more opportunity.
Pros
Free lunch.
Cons
No advance opportunities.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
This place is as stressful as any hotel job, May not be the same now sense the hotel was new and still growing. a career can be found here if you have the patience.
Pros
free lunch, discount. Great employees
Cons
Felt used and unappriaciated
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
If you have kids or a family not a good place to work under staff no communication with management you will get written up for forgetting to punch out for lunch or to early the have a point attendance policy if you late call in you will get points don't matter if you call hours in advance you still get points
Pros
Free lunch room discount
Cons
Short staff
Was this review helpful?