Marriott International, Inc. Employee Reviews for Front Desk Agent in Kansas City, MO
Front Desk Agent10 reviews
Kansas City, MO10 reviews
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Thankful for my experience at the Marriott, I learned a lot. Great opportunity to learn customer service from a company with strong ideals and attention to detail. Appreciated the learning experience.
Free lunches, great benefits, and international company.
Tough schedule at times.
Great company to work for. Pretty great benefits. Not enough pay tho. Either way, I'd still probably work there again. You kind of got stuck if you worked in my Dept. They would never hire anyone else in case you wanted to move up or transfer departments.
Benefits, co-workers, atmosphere.
Low pay. Very corporate.
It was a great job to have. Work with amazing people and the management busts their butts along side you. They also go out of their way to take care of their employees. We'd sometimes have to work through lunch and they would always order food for us if that was the case. We were well cared for. Only issue was we were poorly staffed and the few of us couldn't keep up.
I worked for this company for a year before it became a franchise property (TPG Procianti) & have survived several GM's. I recently left to follow my old boss to another property/resort. Our new GM rubs everyone the wrong way. The worst part? Since this guy took over HALF of our employees have left many of us going to the same hotel. TPG really made a bad call with this guy. No one likes him...with good reason! It's good to go someplace that appreciates me! Also like working with former co-workers (that left for the same reason I did)!
starwood employee travel
It is a very easy going place to work. It does get pretty stressful during the busy season. They want you to be very empathetic to guests even when the guests are yelling at you over something ridiculous. Its hard to stay calm and collected in those situations. Its expected of you to go above and beyond and all you get is a thank you. My coworkers are the reason I stay.
free lunches, hotel discounts, flexibility of scheduling
pay is not so great, very cliquey, advancement is hard
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