3.5 out of 5 stars.
Write a review
View all McDonald's reviews
Review this company


McDonald's Employee Review

Terrible franchise management

Co-workers keep this job enjoyable, and management at the store try their hardest for the staff, this is completely undermined by the franchise management that oversees the store and has led to overworked managers, a constant revolving door of staff and a constant issue of inexperienced staff, without the staff to train these new staff. This business model is unsustainable and constantly leads to managers and other important staff constantly leaving, little regard shown to the needs of staffs happiness and any attempt by store staff to raise morale is shot down by branch management in the name of “policy”, which makes staff even more demoralised and unenthusiastic about the job. The only appreciation that is given is given by store staff who are left to try keep their own and each other’s morale up in an attempt to make good of working in such a fast pace yet low reward environment. Only reason this job even deserves a four star is because co-workers, store management and some customers at least make the job worth coming into every day and it’s an effort that may not be appreciated by corporate but most certainly is by staff. In overall personal experience a good place to work, however branch management really needs an overhaul in management style to even consider retaining staff!

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
3.0 out of 5 stars for Culture
Was this review helpful?

Similar reviews

Same role

Fun workplace, with advancement opportunities

Busy workplace, will teach you a lot about working in a fast-paced environment and thinking quickly on your feet. Progression opportunities in terms of manager and crew trainer positions. Overall a fun place to work with a good culture and atmosphere. Social life can be limited depending on restaurant hours.


Free lunches, fun workplace


Late hours in some restaurants
Was this review helpful?
Same role

Great fun with people

You make so many new friends all from different backgrounds and location's, allows you to gain confidence working with people.Helps improve your skills in working on a fast paced environment


Free lunch


Awakward hours
Was this review helpful?
Same location

I’m on anti depression medication

They brought in more inexperienced staff when we just needed more good, experienced staff. I felt guilt tripped in taking more hours and over praised into staying


free lunch under a tenner


customer called me a slur. I’m autistic, do the maths.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at McDonald's. Our community is ready to answer.Ask a Question

Overall rating

Based on 213,522 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare McDonald's with

  • Companies
  • McDonald's
  • Employee reviews
  • Terrible franchise management