McDonald's
3.5 out of 5 stars.
Write a review

McDonald's Employee Reviews for Customer Service Representative

Review this company
Job Title
Customer Service Representative13 reviews
Location
Ireland13 reviews

Ratings by category

3.4Work-life balance
2.9Pay & benefits
3.2Job security & advancement
3.2Management
3.3Culture

Search reviews

Sort by

HelpfulnessRatingDate
Found 13 reviews matching the searchSee all 212,512 reviews

Grand to work for if your stuck for a job

Indeed featured review

The most useful review selected by Indeed
The employees are great there very friendly and helpful. Some of the managers are nice too but most are constant balls of stress and contradict each other’s instructions. Would probably be helpful if they had it set 2 managers at a time in the kitchen.
Was this review helpful?

Fun workplace

Really enjoyed my time at McDonald's worked there about a year was a great team to work with & enjoyed the challenge, many fond memories. Very busy environment
Was this review helpful?

productive

i enjoyed working for mcdonalds it was a very positive and pleasant work environment every one was very helpful and i enjoyed my experience in mcdonalds
Was this review helpful?

Productive and fun workplace

Learnt how to work well undrr pressure for long periods of time. Very fun to work witj, meet a wide vatiety og different peoole. Very flexible hours. Night ajifts not enjoyable.
Was this review helpful?

Productive and fun workplace

Learnt how to work well undrr pressure for long periods of time. Very fun to work witj, meet a wide vatiety og different peoole. Very flexible hours. Night ajifts not enjoyable.
Was this review helpful?

Rate your recent company

Share your experience to help others

A light workload, many processes.

McDonald's was my first job and I found it very suitable as such. Effort is made with newbies to ease them in to work and help is offered at most every turn. Strict rules on uniform and high health and safety standards enforced on hourly basis to ensure cleanliness which is reassuring as a now customer.

Pros

Free lunch

Cons

Staff turnover
Was this review helpful?

Productive and fun workplace

Exceptional environment for work. Located right in the center of the city. All great organized and structured. Good working conditions and flexible schedules.
Was this review helpful?

good

It is a place with warm and friendly atmosphere, always waiting for customers with a smile and good manners.Good management. Easy shifts. If you wanna work it will be a perfect place for part or full time job
Was this review helpful?

any

i like this job very good team nice managers good customers friendly staff was very happy there still i touch with some of customers and staff generally i really liked this job

Pros

free lunches

Cons

good team
Was this review helpful?

i enjoy working there

i am applying to your company for two days max i can only work monday to wednesday as i have other thing thursday to friday

Pros

free lunches understandin in what needs i have

Cons

none
Was this review helpful?

Jobs at McDonald's

Customer Service Representative positions
See more jobs

Enjoyable place to work

I worked in Mc Donald's for a year where I did various cleaning tasks such as cleaning toilets, cleaning the lobby, cleaning the food counter, emptying the bins, to serving and taking orders on the tills. Customer service was very important, I had to speak with the customers and make their trip to Mc Donald's as enjoyable as possible. This proved to be hard work but I enjoyed the challenge. Had a great relationship with most management and staff, Salary was great!

Pros

Full days work which i really enjoyed

Cons

none
Was this review helpful?

very fun and serious work environment when busy

i really liked working for mcdonalds but needed to move on to get a career in life.

Pros

free lunches great career prospects

Cons

long hours
Was this review helpful?

lovely place to work nice people

everyday was a happy day in McDonald i learned how to meet and greet customers managers where very nice and kind most enjoyable part of my job there was haveing a laugh with the staff
Was this review helpful?
See more McDonald's reviews
You may want to try:

Want to know more about working here?

Ask a question about working or interviewing at McDonald's. Our community is ready to answer.Ask a Question

Overall rating

Based on 212,512 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

Questions about McDonald's

McDonald's Reviews by Job Title

See more McDonald's reviews by job title

McDonald's reviews by location

  • Companies
  • McDonald's
  • Employee reviews
  • Customer Service Representative