Daily tasks and achievements
Account management and customer service (Former Employee) – Dublin 18 Cherrywood business work – 24 October 2016
Efficiently handle customers enquiries such as purchase orders, quotations, via requests, complaints for lost or damaged goods, product returns or exchanges. Professionally answer incoming calls and emails, understand the customers’ needs and their environment to improve satisfaction at sales and service support levels. Accurately and timely process orders and requests in SAP. Work closely with other teams such as Sales, Finance, Credit Management, Distribution, QA, Regulatory and Contracts. Understand processes and make recommendations to improve overall team efficiency in alignment with local requirements, and ensure every patient is treated on time every time. The most enjoyable part of the job is in the end of the day you feel that you achieved your target, saved many patient life and helped many sick people waiting desperately for a help.