Mothercare
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Mothercare Employee Reviews

Job Title
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Location
Ireland22 reviews
Found 22 reviews matching the search
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4.0
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Good place to work and the staff were excellent , each day was never the same , there was very group training and great opportunities to more about the business.
Pros
Job opportunities
Cons
Lack of staff
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5.0
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I would still be working there if they hadn't gone into liquidation. We had a great team in the store and worked well together. I enjoyed my time at mothercare.
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5.0
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Lovely company to work for. Great learning opportunities are given to all staff members. time
Can be fast-paced at times getting ready for sale or delivery onto the shop floor.

Meeting expectant parents at such an exciting time was one of the most enjoyable parts of working there and being able to share that experience with them
Pros
learning oportunities
Cons
christmas hours
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4.0
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good place to work, never boring. Great customers. Need to be available 7 days a week. Excellent company to work for to gain customer service experience.
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1.0
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Thankless job dealing with hormonal women and crying babies. Wages are rubbish. Lots of heavy lifting involved. No pay rises ever given no matter how long you are there. Little or very poor incentives
Pros
none
Cons
lots
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1.0
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Management are poorly trained
Headoffice don’t realise know stock counts and will send too much or too little - not trained well either and don’t realise the difficulty of a customer needing an item ASAP

Little rewards or ability to progress unless it’s the other side of the country

Owners are not in reality and look down their noses at their staff - unable to tell managers to work better and be assertive

Customers are super but have also dealt with a lot of aggressive customers too but as long as they make a complaint to HR, they will get a voucher rather then the owners/ head office standing with their employees - regardless of the scenario

Management took naps and took endless breaks - nobody noticed
Pros
Some staff members
Cons
Everything else
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2.0
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Management is poor, owners tell the management when they are coming to view the store several days in advance. This means the manager has the opportunity to hide their mess and clean up and do notice boards that should of been done weeks before.
Pros
Discount 20%, staff members were great
Cons
Poor communication, management was given too much freedom and the owners needed to be more aware of it.
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4.0
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Great opportunity to learn how an e-commerce platform works and the power of selling online. Good space to also learn of some very clever and kind individuals.
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3.0
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I worked here as Christmas staff. I had an 8 hour contract and got no training on any push chairs or car seats which is what people were looking for mainly.
Pros
None
Cons
Not enough hours
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3.0
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Loved the people,enjoyed the job but it became very stressful and an uncomfortable place to work. Sales driven from the top with no real incentive when targets reached by on the shop floor staff
Pros
Training
Cons
Waiting time for orders
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5.0
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The staff are very friendly and welcoming. it is a great place to work. they welcome you to their team with opening arms and tell you everything you need to know about the company.
Pros
Flexible hours to suit you
Cons
limited roles within the store
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4.0
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I enjoyed working in Mothercare due to the work system I worked in : 8 hours daily. Orders which I was picking there were not heavy and we just used the scanners and order lists.
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4.0
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Good place to work and fair , very accommodating and invest a lot in there staff training etc
Enjoyable place to work as meeting people at an exciting time in there lives
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1.0
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Worked for this company for a period of time some years ago from start to finish it was awful , the complete lack of customer service across the board was horrendous, giving that this should be the most special moment on a couples/ parent to be life was not a factor in customer service ( of course this was in most places , some staff really did shine but judging it as a whole company it was awful) , pay is terrible for staff as is recognition ,
The company is run like a small family business head Managment are friendly but unfortunately when you have multiple stores this idea/ form of Managment can not do well

A few mystery shoppers to really see how staff deal with customers is prob needed although staff feel under appreciated so service will not change until that is addressed
Pros
None that I saw
Cons
Underappriciated !!!!!!!!
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5.0
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Mother Care is a very nice environment to work in. The staff members are very friendly and caring. Even though it was my first time taking my work placement they made me feel very at ease.
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4.0
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I enjoyed my time here. The people were kind and the job itself was not straining on my social time so much as it was on my academic time. I found that often times there was a problem discovering the hours as communication between head office and the stores seemed to be very delayed.
Pros
Great people, good work.
Cons
Often miscommunication of timetables.
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3.0
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Working at Mothercare was good but I was trying to balance college which was in the City Centre then having to travel to Swords to work for 4 hours was not working for me, over all I enjoyed working in Mothercare and I loved the people who I worked with.
Pros
nice enviroment
Cons
not enough hours for the travelling distance
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3.0
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Sales advisor- worked on both the till and floor.
Help customers with all of their child fashion needs on the floor and at the till.

Work as part of a team daily in fulfilling stock tasks and duties.

Engaged in sales targets both weekly and monthly based on prior years achievements.

Replenished stock on a daily basis.

Basic Visual merchandising in the window and on the floor.

I had to learn the best sellers of the week/month in order to target them at the customers.

Dealt with all types of customers so my customer services skills were tested.

Ability to deal with difficult customers and testing situations
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3.0
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Working for mothercare is quite pleasant the people and management are really pleasant, the only con is low wage, that's the only bad thing about it.
Pros
Meeting new people
Cons
Low wage
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5.0
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good place to work, nice staff. nice customers. good job security. good training opportunities. good atmosphere in store. hours are flexible.
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2.0
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Very easy job. There was no chance to advance. No chance to review and pay rise above 8.65 per hour, even after five years working in this company.
Pros
free coffe
Cons
very long walk from bus stop (30 min)
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