Mothercare Employee Reviews

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1.0
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Save yourself the stress!
Cashier/Sales Assistant (Former Employee) –  Belgard, County Dublin26 November 2019
Stuck on the tills all day. Whilst on the tills you also have to answer phone calls and press the release door buttons for changing rooms and toilets. Left alone when busy, while other work colleagues stand idle making themselves look busy. Terrible management lots of favoritism. Disgraceful work ethics!
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1.0
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thankless job
Assistant (Former Employee) –  Louth17 August 2019
Thankless job dealing with hormonal women and crying babies. Wages are rubbish. Lots of heavy lifting involved. No pay rises ever given no matter how long you are there. Little or very poor incentives
Pros
none
Cons
lots
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1.0
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Don’t work here
Sales Assistant and Cashier (Former Employee) –  IE3 April 2019
Management are poorly trained
Headoffice don’t realise know stock counts and will send too much or too little - not trained well either and don’t realise the difficulty of a customer needing an item ASAP
Little rewards or ability to progress unless it’s the other side of the country
Owners are not in reality and look down their noses at their staff - unable to tell managers to work better and be assertive
Customers are super but have also dealt with a lot of aggressive customers too but as long as they make a complaint to HR, they will get a voucher rather then the owners/ head office standing with their employees - regardless of the scenario
Management took naps and took endless breaks - nobody noticed
Pros
Some staff members
Cons
Everything else
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3.0
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Hours arent great
Sales assistant (Former Employee) –  Dublin17 July 2018
I worked here as Christmas staff. I had an 8 hour contract and got no training on any push chairs or car seats which is what people were looking for mainly.
Pros
None
Cons
Not enough hours
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4.0
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Good place to work in
Sales Advisor (Current Employee) –  Cork31 October 2017
Good place to work and fair , very accommodating and invest a lot in there staff training etc
Enjoyable place to work as meeting people at an exciting time in there lives
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1.0
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Awful
Store manager (Former Employee) –  Dublin12 May 2017
Worked for this company for a period of time some years ago from start to finish it was awful , the complete lack of customer service across the board was horrendous, giving that this should be the most special moment on a couples/ parent to be life was not a factor in customer service ( of course this was in most places , some staff really did shine but judging it as a whole company it was awful) , pay is terrible for staff as is recognition ,
The company is run like a small family business head Managment are friendly but unfortunately when you have multiple stores this idea/ form of Managment can not do well
A few mystery shoppers to really see how staff deal with customers is prob needed although staff feel under appreciated so service will not change until that is addressed
Pros
None that I saw
Cons
Underappriciated !!!!!!!!
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5.0
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WorkvPlacement
Stock management (Former Employee) –  Dublin11 May 2017
Mother Care is a very nice environment to work in. The staff members are very friendly and caring. Even though it was my first time taking my work placement they made me feel very at ease.
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3.0
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fast paced
Sales Advisor (Former Employee) –  Dublin7 March 2017
Sales advisor- worked on both the till and floor.
Help customers with all of their child fashion needs on the floor and at the till.
Work as part of a team daily in fulfilling stock tasks and duties.
Engaged in sales targets both weekly and monthly based on prior years achievements.
Replenished stock on a daily basis.
Basic Visual merchandising in the window and on the floor.
I had to learn the best sellers of the week/month in order to target them at the customers.
Dealt with all types of customers so my customer services skills were tested.
Ability to deal with difficult customers and testing situations
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3.0
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Friendly workplace
Sales Advisor (Current Employee) –  Dublin17 November 2016
Working for mothercare is quite pleasant the people and management are really pleasant, the only con is low wage, that's the only bad thing about it.
Pros
Meeting new people
Cons
Low wage
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Overall rating

3.4
Based on 476 reviews
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