Mothercare

Mothercare Employee Review

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Awful
Store manager (Former Employee) –  Dublin12 May 2017
Worked for this company for a period of time some years ago from start to finish it was awful , the complete lack of customer service across the board was horrendous, giving that this should be the most special moment on a couples/ parent to be life was not a factor in customer service ( of course this was in most places , some staff really did shine but judging it as a whole company it was awful) , pay is terrible for staff as is recognition ,
The company is run like a small family business head Managment are friendly but unfortunately when you have multiple stores this idea/ form of Managment can not do well
A few mystery shoppers to really see how staff deal with customers is prob needed although staff feel under appreciated so service will not change until that is addressed
Pros
None that I saw
Cons
Underappriciated !!!!!!!!
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.Good place to work
SUPERVISOR (Former Employee) –  Waterford21 January 2020
good place to work, never boring. Great customers. Need to be available 7 days a week. Excellent company to work for to gain customer service experience.
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Save yourself the stress!
Cashier/Sales Assistant (Former Employee) –  Belgard, County Dublin26 November 2019
Stuck on the tills all day. Whilst on the tills you also have to answer phone calls and press the release door buttons for changing rooms and toilets. Left alone when busy, while other work colleagues stand idle making themselves look busy. Terrible management lots of favoritism. Disgraceful work ethics!
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Overall rating

3.5
Based on 524 reviews
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3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.3Culture

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