Nike's call centre is a fast paced, productive environment, Nike believes that their customers come first. A typical work day includes taking call after call from a variety of consumers including satisfied and dissatisfied consumers and it is our goal to ensure all consumers are happy when ending a call. There is a lot of good management in which we can go to with any queries in relation to assisting consumers or the company itself. The work place is a very friendly chilled atmosphere. The hardest part of the job is trying to assist very angry consumers that don't want to co-operate with us. The most enjoyable part of the job is receiving the consumer surveys and seeing that you made them feel important and gave them the best possible solution.
Overall I made good friends working there, but low salary, always changing conditions so that you don't get the bonus, no fun, no motivation from management, fake promises. They don't care about the employees, so there is a big turnover of staff.
ive learned a lot about retailing the management was great in nike always helped me in every possible way they could the tills were hard at the start but learned very quickly the enjoying part was being part as a team
It was for work experience so I didn't get paid for it. it was good place to work had great communications with my co-workers. the management was good most enjoyable part of the job was having a good time with my co-workers.
nice and friendly staff. Days would be busy and kept active. Gained many skills from working here from a business prospective. Management would be reasonable and helpful when shift swapping was needed. Highly respectable in the sense of study comes first to the workers that needed time off for school or college.
I arrived every morning at 9am ready to begin for 9.30. I began the day doing standards and stock taking. Each day varied, I could either be unpacking deliveries and preparing them for display or out on the floor assisting customers. Either one was just as enjoyable. each and every one of my co-workers were welcoming and always cheerful. Being on my feet all day was quiet tiring but I was so distracted by my duties that I hardly noticed. I would love to work in a place similar to this.