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Nike Employee Review

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3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
29 March 2020
Working for Nike at times can be fun but management are not flexible, salary is low for the stress that it’s customers put you through. Regular staff are fun to work with
Ratings by category
3.0
Work/Life Balance
1.0
Salary/Benefits
3.0
Job Security/Advancement
2.0
Management
3.0
Culture
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24 January 2020
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Customer Service Representative (Former Employee) - Dublin, IE
When I started working for Nike I really enjoyed every moment of it. However, it was apparent after a few months that there was a patriarchy within the system. We were expected to take abuse on the daily and often told there was no solution to the customers issues all for a ridiculously low wage. A lot of the issues customer called about were reoccurring issues that Nike clearly wasn't bothered solving. The management was dreadful, none of them had a clue what they were doing half the time and they would pick on you over stupid things, going as far as questioning you over how long you took in the bathroom! There was a lot of favouritism within the company as many people who were constantly messing up orders and lying to customers were getting promotions all because they were friends with the managers whereas people who worked extremely hard got treated like dirt because they weren't a part of the 'in crowd'. I could go on and on but honestly it's not even worth it don't work for this company all they care about is the money they couldn't care less about their employees or their customers.
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3.0
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Client services Representative (Former Employee) - Santry, County Dublin
a good place to gain experience in a multilingual client services position. not well paid and not the type of role you would stay in as its hard to advance.
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1.0
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Customer Support Agent (French) (Current Employee) - Dublin
Overall I made good friends working there, but low salary, always changing conditions so that you don't get the bonus, no fun, no motivation from management, fake promises. They don't care about the employees, so there is a big turnover of staff.
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