Oxfam
4.3 out of 5 stars.
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Oxfam Employee Reviews for Customer Service Representative

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A nice atmosphere to work with lots of skills gained. work as customer service as part of my work experience from college recommendation. its was a great place to work.
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Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I was part of the Corporate Services team and was responsible for manning the reception area, although this was not very busy. The number of calls were very few and hardly anyone ever called into the office. I opened the morning's post and ensured the evening's post was ready for collection. Other than this I was responsible for maintaining a stock of stationery and processing a few invoices. The job was only part-time, but the days weren't busy enough. When I asked for more duties I was told that they couldn't ask me to do work which was above my pay grade. When I originally applied for the role I was led to believe it would develop into something more substantial but after almost 2 years it did not change. Most of the people who worked there were very nice, but the job was not challenging enough.
Pros
Good Salary and Holidays
Cons
Not Challenging enough and travel to work was too long
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  1. Customer Service Representative