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Paddy Power Plc
3.4 out of 5 stars.
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Paddy Power Plc

Paddy Power Plc Employee Review
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Salary/Benefits
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Management
Job culture

Exciting and dynamic

A typical day at this office consisted of excellent customer service and a great sense of humour. I learned a lot about behaviour, respect and customer service. The management were excellent, helpful and adventurous. My co-workers were the best bunch of varied people any employee could ask for. The hardest part of the job was leaving. The most enjoyable part of this job were the customers and the staff.

Pros

Great environment

Cons

Unexlained/unacceptable balances

Ratings by category

3.0Salary/Benefits
5.0Job security/advancement
5.0Management
5.0Culture
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Face paced workplace

A typical morning would mean being in 40minutes before opening the shop, allowing plenty of time to do the cash checks, set up the floats and put up the shop displays. Once the doors are open it was non stop, dealing with all forms of customers, all of which got the same attention and always ensuring that they were receiving the customer experience so they would come back. Every day you would learn different pieces of information, maybe about a certain sport of the rules of racing, always developing. As far as co workers, you would only ever be working as one or two or one of three, so was a close nit group. The most enjoyable part of the job for me was talking and dealing with a wide variety of customers, loved hearing the stories and helping with any problems.

Pros

Nice work stations and equipment
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not great

there was no life/work balance, as a college student i didnt get the chance to study or do assignments, i ended up leaving due to bitchiness in the shop i worked in aswell. district manager always asked me to come in on days off, i would do it but i was never returened any emergncy favours back. disappointed as i spent over a year here and ended up leaving because there couldnt be any comprimise.
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Trading Dept

Trading department employees looked upon as 2nd class employees. You can offer up as much dominos on Saturdays and drinks on Fridays (which Traders couldn’t avail of because they’ll most likely be working!) but it won’t cover for the really low wages in comparison to competition. When management were challenged on this people were told to ‘go work for the competition so’. Such a lack of understanding and empathy shown. HR for the trading department are a disgrace and allow for all sorts of mismanagement especially at junior level. This is all mirrored in the high turnover rate of staff and many being poached now by competitors offering better pay and conditions.

Pros

Dominos on Saturday (but you’ll be working Saturdays).

Cons

Salary, unsocial hours, long hours, no lunch breaks, unlimited days annual leave is a hoax, Hr.
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