Paddy Power Plc
3.4 out of 5 stars.
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Paddy Power Plc Employee Review

Fun workplace

5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
2 May 2018
High level of work life balance with a lot of benefits and the culture of the firm is brilliant. Management is filled with highly trained and well balanced professionals.
Ratings by category
5.0Work/Life Balance
5.0Salary/Benefits
4.0Job security/advancement
5.0Management
5.0Culture
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4.0
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18 October 2019
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Customer Support Agent (Former Employee) - Dublin
Almost everybody has seen a funny advert, tweet, snap, insta etc from Paddy Power so they want to be a part of it but this team is quite small so you probably won't be a part of it. If you work on the Customer Service team then you are in for a tough job. You have to resolve a phone call within 90 seconds and you have to resolve an online chat within 3 minutes. There's screens everywhere with the sports on but you won't get a chance to see them due to the volume of calls. You will listen to gambling addicts, you will be called some awful names when you won't give a free bet or a payout. If you work in a non-customer facing role, then you will enjoy working here as the perks are good and the hours are regular.
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3.0
Job work-life balance
Salary/Benefits
Job security/advancement
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23 May 2018
Same roleSame location
Customer Service Agent (Current Employee) - Dublin
It is a good place to work. But you will have to work long hours, most times at night and weekends. And the pay is not enough. You will need to answer customers in a polite manner.
Pros
Free Pizza every last Friday
Cons
Long hours, not enough pay
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1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
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4 November 2020
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Retail Assistant (Former Employee) - Dublin
there was no life/work balance, as a college student i didnt get the chance to study or do assignments, i ended up leaving due to bitchiness in the shop i worked in aswell. district manager always asked me to come in on days off, i would do it but i was never returened any emergncy favours back. disappointed as i spent over a year here and ended up leaving because there couldnt be any comprimise.
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