Paddy Power Plc
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Paddy Power Plc Employee Reviews

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3.0
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Good job for having time between family life and most of the staff are friendly. Some of the older women managers are lazy. I Would love the job more if I got my breaks. This should be an essential. Everyone needs a break My eyes get tired if I don’t get a break from the computer screen.
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1.0
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Horrible dirty place to work. No breaks expected to eat while handling money. Staff are vile to one another alot of bullying from staff and customers because they know they can get away with it. Long hrs no chance of a break even on a 12 hr shift get fyrty looks ft or using the toilet. Would not recommend this kip to anyone.
Pros
9.30 start
Cons
Low pay. No break, full of bully's. Filthy
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5.0
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great environment
certain days to work due to college and was accomodating

employees were great

training was good

money was good

hours were long

recommended
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4.0
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Still a fun place to work but become quite intense working there in recent years. You'll learn a lot if going in there in a junior level as a lot of quite experienced people working there. Decent culture and lots of opportunities in the US market in coming years
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2.0
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This company does not value its staff. They work you long hours, they don't give you breaks, they treat you like a criminal if you miss a days work be it genuine or not. Don't work in PP retail !
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3.0
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Been working here years now but has changed for the worse down through the years. Used to be great bonus and the likes but not anymore. They care more about online than the shops. Management varys from shop to shop. District managers no help if you have problems within the shop. Rate of pay is ok
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5.0
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Power Tower is where you really want to get a job. The retail shops are ok but Power Tower is where the money is. There was only so much more I could do in the shops.
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1.0
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Your just a number working every hr possible with no life, threatening abusive customers which the company do nothing about, because your just a number they can replace. Terrible pay also.
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1.0
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Not a good working environment.
No fairness with rotas.

No cover for holidays (it is impossible to book time off).

You are made feel guilty if you call in sick, I was out with a pretty serious illness for a few weeks and the roster coordinator asked "you're gone for the week so? Is THAT what you're telling me?"

Can end up with 12/13 hour shifts.

You'd be lucky to get a break.

Everyone is looking out for number one.

AVOID.
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4.0
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Paddy Power was a great place to work, with brilliant co workers. There are great opportunities to move along the career ladder and also great opportunities for pay increases.
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3.0
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Hours are long. Work is fast paced and stressful. Clientele are not the nicest. Wages arent great. No lunch breaks. Training is good. advancement throughout the company can be achievement after a one year period.
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1.0
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The positives included the fact that some of my colleagues were lovely people, and the Christmas bonus, that was about it.

The negatives would include extremely poor, unqualified management who played favourites and treated the rest very poorly. Rota changed with very short notice. Rate of pay versus responsibility were not equal. Work took over, no time to have a life.
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4.0
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Almost everybody has seen a funny advert, tweet, snap, insta etc from Paddy Power so they want to be a part of it but this team is quite small so you probably won't be a part of it. If you work on the Customer Service team then you are in for a tough job. You have to resolve a phone call within 90 seconds and you have to resolve an online chat within 3 minutes. There's screens everywhere with the sports on but you won't get a chance to see them due to the volume of calls. You will listen to gambling addicts, you will be called some awful names when you won't give a free bet or a payout. If you work in a non-customer facing role, then you will enjoy working here as the perks are good and the hours are regular.
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1.0
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Met some great people along the way. Huge disconnect between management and employees. Some very poor managers were appointed with devastating consequences.
Pros
The People
Cons
No Work/Life Balance
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3.0
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Some parts of the job are good but for the stress it's not worth the money. Shop managers can be helpful but sometimes it's too busy to help other times your so bored.
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1.0
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There is no support from anyone in Paddy Power. The management are to old fashion and set in there ways and are straight out bullies. They have taken most of the bonuses away and give you targets that there is no chance reaching. Some lovely workers met there but no one stays long enough because they are forced out.
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1.0
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Appalled with the reception and way I was treated, going back to work with PP after a long break, during which time I worked at other Betting Companies. I have over 25 years experience working in the Betting Industry.There is Zero Staff relations and very poor customer service. All younger inexperienced staff who THINK they know EVERYTHING!!!

were treated.




tone
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2.0
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Most of the staff were great. Not great hours.. never get weekends off unless you request it so you can't plan anything. Very poor work life balance. Management only look after themselves.
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3.0
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You will work long hours and be working weekends and bank holidays. If you enjoy having a social life this is not for you. It can be great fun but it’s st a fast pace too
Pros
You can work full time in 3 days per week
Cons
Long hours
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4.0
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pay not the best considering how long shifts can be but overall good place to work. staff all very friendly. relaxed place to work when considering past jobs.
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4.0
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Paddy Power can be a great place to work if you make it into the right shop.

They differ so much depending on customer footfall, management and location. So no review can be considered 100% reliant and I can only speak from my own experience.


Pros:

Customer culture - if you're the type of person that greets people with a smile every day and gets to know your customers then it can be a very positive working environment.

Flexibility - while you need to be flexible to work any days, it is nice to have some week days off to run errands that you can't run over the weekend. Similarly, even though shifts are long, it means you can get your hours covered in three or four days in the week and might get three or four days off.

Salary - Salary is decent. Everyone starts on minimum wage but there is opportunity to progress.

In-house hiring - PP advertise positions in house and are big on hiring shop staff for the "big jobs" in head office.


Cons:

In-House Hiring - because PP hire in-house, sometimes people begin jobs that they're not qualified for. This is particularly evident in the helpdesk (where you ring when there's a problem with a docket ie: no result, not settling, etc) - some of these people have ZERO product knowledge and often they will tell you they can't help.

Management - In PP, people are promoted to management positions based on time served, not qualification or experience. There are so many shop managers that have no managerial qualities, are computer illiterate (ironically) and there seems to be no plans to upskill them regularly.

Breaks - non
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Pros
flexibility
Cons
bad management
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