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Paddy Power Plc
3.4 out of 5 stars.
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Paddy Power Plc Employee Reviews in Dublin, County Dublin

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2.9Work-life balance

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No breaks

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Good job for having time between family life and most of the staff are friendly. Some of the older women managers are lazy. I Would love the job more if I got my breaks. This should be an essential. Everyone needs a break My eyes get tired if I don’t get a break from the computer screen.
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not great

there was no life/work balance, as a college student i didnt get the chance to study or do assignments, i ended up leaving due to bitchiness in the shop i worked in aswell. district manager always asked me to come in on days off, i would do it but i was never returened any emergncy favours back. disappointed as i spent over a year here and ended up leaving because there couldnt be any comprimise.
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Trading Dept

Trading department employees looked upon as 2nd class employees. You can offer up as much dominos on Saturdays and drinks on Fridays (which Traders couldn’t avail of because they’ll most likely be working!) but it won’t cover for the really low wages in comparison to competition. When management were challenged on this people were told to ‘go work for the competition so’. Such a lack of understanding and empathy shown. HR for the trading department are a disgrace and allow for all sorts of mismanagement especially at junior level. This is all mirrored in the high turnover rate of staff and many being poached now by competitors offering better pay and conditions.

Pros

Dominos on Saturday (but you’ll be working Saturdays).

Cons

Salary, unsocial hours, long hours, no lunch breaks, unlimited days annual leave is a hoax, Hr.
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Fast-paced and fun place to work

Still a fun place to work but become quite intense working there in recent years. You'll learn a lot if going in there in a junior level as a lot of quite experienced people working there. Decent culture and lots of opportunities in the US market in coming years
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Treated like dogs

This company does not value its staff. They work you long hours, they don't give you breaks, they treat you like a criminal if you miss a days work be it genuine or not. Don't work in PP retail !
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Pretty good

Power Tower is where you really want to get a job. The retail shops are ok but Power Tower is where the money is. There was only so much more I could do in the shops.
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Dont waste your life here

Your just a number working every hr possible with no life, threatening abusive customers which the company do nothing about, because your just a number they can replace. Terrible pay also.
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Only a handful of people work on the cool social media stuff...

Almost everybody has seen a funny advert, tweet, snap, insta etc from Paddy Power so they want to be a part of it but this team is quite small so you probably won't be a part of it. If you work on the Customer Service team then you are in for a tough job. You have to resolve a phone call within 90 seconds and you have to resolve an online chat within 3 minutes. There's screens everywhere with the sports on but you won't get a chance to see them due to the volume of calls. You will listen to gambling addicts, you will be called some awful names when you won't give a free bet or a payout. If you work in a non-customer facing role, then you will enjoy working here as the perks are good and the hours are regular.
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Decent Job Stressful for Money

Some parts of the job are good but for the stress it's not worth the money. Shop managers can be helpful but sometimes it's too busy to help other times your so bored.
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Horrible hours

Most of the staff were great. Not great hours.. never get weekends off unless you request it so you can't plan anything. Very poor work life balance. Management only look after themselves.
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Jobs at Paddy Power Plc

in Dublin, County Dublin
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Extremely principle oriented yet balanced

Amazing support from management and helping mentors. A superb place to work at! Too many projects simultaneously taken up was a tough task to handle but good management helped the projects through.

Pros

Good cafeteria, good systems, late night cabs and friday beers and pizza

Cons

could overwork occasionally but the teams are good and they will help you out
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Fun place to work

The main thing i like about working for Paddy Power is that no day is the same. I have really developed my customer service skills since joining Paddy Power. If you are willing to work hard, it is a great company to progress in. The most enjoyable part of working here is definitely the customers, we get to meet people from every walk of life.

Pros

Working 4 days a week

Cons

Long hours
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hardest part of the job

Paddy Power is a fast-paced company with a lot of supportive teammates. The most difficult part of the job is during peak periods when you have big competitions like Cheltenham and so on.

Pros

weekly pay

Cons

irrational customers
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Productive

Paddy Power is a fast-paced company with a lot of supportive teammates. The most difficult part of the job is during peak periods when you have big competitions like Cheltenham and so on.

Pros

Free taxi after 11pm, Beer fridge ob Fridays

Cons

High level of Mulittasking
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Worst jobs I've ever worked in

I've worked in PP for over a year now and I can say it's easily one of the most mundane, boring mind-numbing experiences I've ever had. the hours scene flexible in theory but in reality you can never really do anything around them. The pay seems ok but it never seems to be a chance to go up in wages and she completed your basic courses. If you're really stuck for a job go ahead but every day you come home mentally drained. It's also morally difficult because most your customers are old people and are gamblers and your instructed never really to say no regardless of the state their in, how much they've spent and how bad their losses are. Your regulars are just addicts looking for another win and would scam you without a second thought.

Pros

Weekly Pay

Cons

Mentally draining, horrible uniforms, dealing with irrational customers, incredibly mundane
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used to be great place to work. now not so much

would not recommend paddy power as a good place to work. it has changed so much over the years and not for the better. 13 hour days. all weekends. no respect for hard working staff.

Pros

christmas bonus

Cons

long hours, weekends, little or no support from upper management
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productive

constantly kept on your toes watching for slow counter, till checks - overs/shorts and balancing them all at the end of the day. Alot of multi tasking required.

Pros

paid lunch breaks

Cons

long hours
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Wasnt a career type job you can grow in

Money wasnt great . Promised alot when you start also. To me it wasnt a job you can grow as an individual in an improve your skills . And to me thats important.
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Horrible work environment

Since the merger between Paddy Power and Betfair, the culture that has emerged is horrible. People are only seen as resources and there is no investment in them anymore. The workload is punishing. Decisions are made by upper management with no engagement with those actually doing the work or speaking to the customers. There is no work/life balance and all the talent is leaving the company.

Pros

Subsidised canteen

Cons

Everything else
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Good Place to work

It is a good place to work. But you will have to work long hours, most times at night and weekends. And the pay is not enough. You will need to answer customers in a polite manner.

Pros

Free Pizza every last Friday

Cons

Long hours, not enough pay
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Fun workplace

High level of work life balance with a lot of benefits and the culture of the firm is brilliant. Management is filled with highly trained and well balanced professionals.
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