Paddy Power Plc
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Paddy Power Plc Employee Reviews in Tallaght, County Dublin

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The only thing I can say good is the people who were also customer service agent were great people but from a management side they are only put for themselves as they would happily stab anyone in the back just to keep there job breaks were extremely short as you only get four 15 minutes breaks throughout the day also depending how long your shift was and little to no room for moving up the ladder as people do not want to move from there positions also there is little training given and you are held accountable for the most littlest mistakes even though you are not taught much about the in house software that is used
Pros
Fellow customer service agents
Cons
Long hours short breaks bad training and little cared about people's well-being and stress levels
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Great trainers and very organised Take sport and novelty bets over the phone Handling customers queries Account registration Collaboration with other departments Adhering to procedures
Pros
Free lunches
Cons
Flexible hours
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Loved working here but had to review hours , great company benefits and enjoyed working with customers from all walks of life, dealing with customer queries on a daily bases also helped me with life.
Pros
flexi hours to fit around kids and homelife
Cons
new contract meant working more evening / night hours
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No employees treated fairly all they care about is themselves. Employees constantly coming and going because of the treatment. Only positive is its above minimum wage but not worth it.
Pros
Zero
Cons
everything
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Paddy Power is an excellent company to work for, they try fit your hours around any restrictions you may have, staff are a pleasure to work with, some great advancements for someone interested in moving up through the bookies. Hardest part is the repetitive tasks but the customer are lovely and friendly
Pros
great colleagues
Cons
can be long hours over big festivals
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PaddyPower is a great place to work. It's very person oriented and initiative is rewarded. The people are friendly and the culture of the organisation nurtures imagination and innovative thinking.
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answering calls and placing bets, learned the betting industry inside out, no hard part of the job, co workers were great
Pros
everything
Cons
none
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you logged on into your computer and taking calls non-stop you get a break thats really needed, it is hard work and the management are ok but not your friends, the hardest part of the job is the abuse you get from some very fustrated customers you dont get backed up by the supervisors you just have to take it, going home...
Pros
going home
Cons
abuse
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