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Paddy Power Plc
3.4 out of 5 stars.
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Paddy Power Plc Employee Reviews in Tallaght, County Dublin

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2.9Work-life balance

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Work horse

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The only thing I can say good is the people who were also customer service agent were great people but from a management side they are only put for themselves as they would happily stab anyone in the back just to keep there job breaks were extremely short as you only get four 15 minutes breaks throughout the day also depending how long your shift was and little to no room for moving up the ladder as people do not want to move from there positions also there is little training given and you are held accountable for the most littlest mistakes even though you are not taught much about the in house software that is used

Pros

Fellow customer service agents

Cons

Long hours short breaks bad training and little cared about people's well-being and stress levels
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Fun

Great trainers and very organised Take sport and novelty bets over the phone Handling customers queries Account registration Collaboration with other departments Adhering to procedures

Pros

Free lunches

Cons

Flexible hours
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fastpaced but fun working envoirment

Loved working here but had to review hours , great company benefits and enjoyed working with customers from all walks of life, dealing with customer queries on a daily bases also helped me with life.

Pros

flexi hours to fit around kids and homelife

Cons

new contract meant working more evening / night hours
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would not recommend

No employees treated fairly all they care about is themselves. Employees constantly coming and going because of the treatment. Only positive is its above minimum wage but not worth it.

Pros

Zero

Cons

everything
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fun place to work

Paddy Power is an excellent company to work for, they try fit your hours around any restrictions you may have, staff are a pleasure to work with, some great advancements for someone interested in moving up through the bookies. Hardest part is the repetitive tasks but the customer are lovely and friendly

Pros

great colleagues

Cons

can be long hours over big festivals
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Great place to work

PaddyPower is a great place to work. It's very person oriented and initiative is rewarded. The people are friendly and the culture of the organisation nurtures imagination and innovative thinking.
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Fantastic job

answering calls and placing bets, learned the betting industry inside out, no hard part of the job, co workers were great

Pros

everything

Cons

none
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no it wasnt a fun workplace

you logged on into your computer and taking calls non-stop you get a break thats really needed, it is hard work and the management are ok but not your friends, the hardest part of the job is the abuse you get from some very fustrated customers you dont get backed up by the supervisors you just have to take it, going home...

Pros

going home

Cons

abuse
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