This employer has no sense of responsibility to the employees or customers. Employees are expected to up-sell and promote new products irregardless of whether the customer can afford it or not.
The working day can be up to 13 hours on a Saturday and it is virtually unheard of to get a full lunch break or other breaks under current Irish employment law.
If you are employed to work in a particular shop, check your contract, they can send you to another shop or area at their discretion as there is a lot of clauses in your contract of employment. The rules are always set in their favour, as is the nature of the gambling industry. It should also be noted, they do not support employees trade unions.