Paddy Power Plc
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Paddy Power Plc Employee Review

no it wasnt a fun workplace

1.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
5 June 2012
you logged on into your computer and taking calls non-stop you get a break thats really needed, it is hard work and the management are ok but not your friends, the hardest part of the job is the abuse you get from some very fustrated customers you dont get backed up by the supervisors you just have to take it, going home...
Ratings by category
2.0
Work/Life Balance
2.0
Salary/Benefits
1.0
Job Security/Advancement
1.0
Management
2.0
Culture
Pros
going home
Cons
abuse
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3.0
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13 August 2018
Same role
Telephone Betting Operator (Former Employee) - Dublin
Money wasnt great . Promised alot when you start also. To me it wasnt a job you can grow as an individual in an improve your skills . And to me thats important.
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5.0
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4 March 2015
Same roleSame location
Telephone Operator (Current Employee) - Tallaght, D
Paddy Power is an excellent company to work for, they try fit your hours around any restrictions you may have, staff are a pleasure to work with, some great advancements for someone interested in moving up through the bookies. Hardest part is the repetitive tasks but the customer are lovely and friendly
Pros
great colleagues
Cons
can be long hours over big festivals
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2.0
Job Work/Life Balance
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24 June 2019
Same location
Dial abet agent (Former Employee) - Airton road tallaght
The only thing I can say good is the people who were also customer service agent were great people but from a management side they are only put for themselves as they would happily stab anyone in the back just to keep there job breaks were extremely short as you only get four 15 minutes breaks throughout the day also depending how long your shift was and little to no room for moving up the ladder as people do not want to move from there positions also there is little training given and you are held accountable for the most littlest mistakes even though you are not taught much about the in house software that is used
Pros
Fellow customer service agents
Cons
Long hours short breaks bad training and little cared about people's well-being and stress levels
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