Paddy Power Plc

Paddy Power Plc Employee Review

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Only a handful of people work on the cool social media stuff...
Customer Support Agent (Former Employee) –  Dublin18 October 2019
Almost everybody has seen a funny advert, tweet, snap, insta etc from Paddy Power so they want to be a part of it but this team is quite small so you probably won't be a part of it. If you work on the Customer Service team then you are in for a tough job. You have to resolve a phone call within 90 seconds and you have to resolve an online chat within 3 minutes. There's screens everywhere with the sports on but you won't get a chance to see them due to the volume of calls. You will listen to gambling addicts, you will be called some awful names when you won't give a free bet or a payout. If you work in a non-customer facing role, then you will enjoy working here as the perks are good and the hours are regular.
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Dont waste your life here
Retail Betting Assistant/Deputy Manager (Former Employee) –  Dublin16 January 2020
Your just a number working every hr possible with no life, threatening abusive customers which the company do nothing about, because your just a number they can replace. Terrible pay also.
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Only work here if you're stuck for cash.
Senior Cashier (Current Employee) –  Kerry11 December 2019
Not a good working environment.
No fairness with rotas.
No cover for holidays (it is impossible to book time off).
You are made feel guilty if you call in sick, I was out with a pretty serious illness for a few weeks and the roster coordinator asked "you're gone for the week so? Is THAT what you're telling me?"
Can end up with 12/13 hour shifts.
You'd be lucky to get a break.
Everyone is looking out for number one.
AVOID.
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Overall rating

3.4
Based on 309 reviews
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Ratings by category

2.9Work/Life Balance
3.4Salary/Benefits
3.2Job Security/Advancement
3.1Management
3.2Culture