Paddy Power can be a great place to work if you make it into the right shop.
They differ so much depending on customer footfall, management and location. So no review can be considered 100% reliant and I can only speak from my own experience.
Pros: Customer culture - if you're the type of person that greets people with a smile every day and gets to know your customers then it can be a very positive working environment. Flexibility - while you need to be flexible to work any days, it is nice to have some week days off to run errands that you can't run over the weekend. Similarly, even though shifts are long, it means you can get your hours covered in three or four days in the week and might get three or four days off. Salary - Salary is decent. Everyone starts on minimum wage but there is opportunity to progress. In-house hiring - PP advertise positions in house and are big on hiring shop staff for the "big jobs" in head office.
Cons: In-House Hiring - because PP hire in-house, sometimes people begin jobs that they're not qualified for. This is particularly evident in the helpdesk (where you ring when there's a problem with a docket ie: no result, not settling, etc) - some of these people have ZERO product knowledge and often they will tell you they can't help. Management - In PP, people are promoted to management positions based on time served, not qualification or experience. There are so many shop managers that have no managerial qualities, are computer illiterate (ironically) and there seems to be no plans to upskill them regularly. Breaks - nonmore... existent. Hours - too long Orientation- please, if you've been offered a job with PP and go for your orientation, dont be scared away. They have a tendancy to scare monger everyone which leads to people leaving the job before they even start. If HR or training team are reading this, please STOP MAKING THE IMPRESSION THAT EVERY SINGLE CUSTOMER IS OUT TO GET YOU. Slow counters are few and far between.less
Not a good working environment. No fairness with rotas. No cover for holidays (it is impossible to book time off). You are made feel guilty if you call in sick, I was out with a pretty serious illness for a few weeks and the roster coordinator asked "you're gone for the week so? Is THAT what you're telling me?" Can end up with 12/13 hour shifts. You'd be lucky to get a break. Everyone is looking out for number one. AVOID.