Paddy Power Plc Employee Review

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Work horse
Dial abet agent (Former Employee) –  Airton road tallaght24 June 2019
The only thing I can say good is the people who were also customer service agent were great people but from a management side they are only put for themselves as they would happily stab anyone in the back just to keep there job breaks were extremely short as you only get four 15 minutes breaks throughout the day also depending how long your shift was and little to no room for moving up the ladder as people do not want to move from there positions also there is little training given and you are held accountable for the most littlest mistakes even though you are not taught much about the in house software that is used
Pros
Fellow customer service agents
Cons
Long hours short breaks bad training and little cared about people's well-being and stress levels
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Dont waste your life here
Retail Betting Assistant/Deputy Manager (Former Employee) –  Dublin16 January 2020
Your just a number working every hr possible with no life, threatening abusive customers which the company do nothing about, because your just a number they can replace. Terrible pay also.
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Only work here if you're stuck for cash.
Senior Cashier (Current Employee) –  Kerry11 December 2019
Not a good working environment.
No fairness with rotas.
No cover for holidays (it is impossible to book time off).
You are made feel guilty if you call in sick, I was out with a pretty serious illness for a few weeks and the roster coordinator asked "you're gone for the week so? Is THAT what you're telling me?"
Can end up with 12/13 hour shifts.
You'd be lucky to get a break.
Everyone is looking out for number one.
AVOID.
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Overall rating

3.4
Based on 308 reviews
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Ratings by category

2.9Work/Life Balance
3.4Salary/Benefits
3.2Job Security/Advancement
3.1Management
3.2Culture