Paddy Power Plc Employee Reviews
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Good job for having time between family life and most of the staff are friendly. Some of the older women managers are lazy. I Would love the job more if I got my breaks. This should be an essential. Everyone needs a break My eyes get tired if I don’t get a break from the computer screen.
Its a fun job , tough at times. Pay is ok for the type of work, Hours are awful should be more regulated, breaks not guaranteed even on a 12 hour shift. A good work life balance not really a concern of company in my opinion. Staff and customers always friendly its a very sociable job.
sociable environment to work in
Personally for me this job is a great first time job but for me it does not challenge me enough. I prefer a job that pushes me to my limits and i find there is only so much you can learn about betting. I
management is very helpful and also pay a sunday rate and bank holiday rate
have to work christmas and also other rescricted times
Working here over 6months and still earning less than the wage advertised when I applied.. Minimum wage for starters.. poor working environment and if your shop is busy no chance of taking lunch breaks.. in fact lunch breaks are non existent.. You never know your hours from one week till the next and are expected to work way more than contract states if part time.. and even when you think you do know your hours they will change them anyway.. all the perks have disappeared over the last number of years and bonus are slim and hard come by (unless you work for head office if course) they don't care about employees only themselves and cutting hours where possible to save money ... WOULD NOT RECOMMEND!!!
13hr shifts with no breaks or 4hr shifts seem to be the only options
There is a big effort to put emphasis on a 'start up' culture within the company. Slogans such as 'Relentless Will to Win' were common. While this contributed to a fun, exciting atmosphere to work in, at times it came across as quite shallow. There was some license to innovate and pitch new ideas but only if you could be sure there was a surefire efficiency or profit to be gained from doing so.
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Paddy Power is a great place to work if you are looking to improve your retail skills, mathematical skills and communication skills. It is a very fast paced environment with many obstacles that may you need to be able to overcome. Working with Paddy Power has thought me to be better able to deal with difficult situations and that no matter the problem there is always a way to resolve it and make the customer happy.
The best thing about PPB is the people who work there. The workforce is young, dynamic, innovative and hungry to succeed. The work is interesting and, for the most part, the people who work the hardest rise the fastest. Management, for the most part, are very good and the atmosphere is quite informal.
The people, the opportunities
Money is OK but not great
Started as a dynamic and fun working environment and employees were given freedom to be creative. As with all companies eventually driven by Shareholders, profit became more important than staff. Cost cutting led to less technology investment and loss of good staff. Sadly it became very bureaucratic and lost its appeal, the merger (takeover) by Betfair solidified the changes. Great while it lasted though.
This employer has no sense of responsibility to the employees or customers. Employees are expected to up-sell and promote new products irregardless of whether the customer can afford it or not. The working day can be up to 13 hours on a Saturday and it is virtually unheard of to get a full lunch break or other breaks under current Irish employment law. If you are employed to work in a particular shop, check your contract, they can send you to another shop or area at their discretion as there is a lot of clauses in your contract of employment. The rules are always set in their favour, as is the nature of the gambling industry. It should also be noted, they do not support employees trade unions.
Providing customers with a high quality of customer service such as advising and guiding on any queries that may arise. Responsible for processing bets from start to finish i.e. taking the bet, translating it through the system, paying out winning bets. Cash handling. Implementing Think 21 policy. Good numeracy skills. Promoted to supervisory level while working in Athlone.
Given managerial experience
Loved working here but had to review hours , great company benefits and enjoyed working with customers from all walks of life, dealing with customer queries on a daily bases also helped me with life.
flexi hours to fit around kids and homelife
new contract meant working more evening / night hours