Paddy Power Plc Employee Reviews
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Only okay
Cashier/Sales Assistant (Former Employee) - Dublin, County Dublin - 2 March 2022
Indeed featured review
The most useful review selected by IndeedLong days little pay ,Working every weekend,Trying to get a weekend off can be hard. No incentive to move up in the company. Customers can be nice tho. And of they win they might tip u.
Pros
Customers when they are winning
Cons
Long hours, very hard to get a lunch break in peace, Can be shouted by customers alot when they are losing
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hardest part of the job
Senior Retail betting assistant (Current Employee) - Dublin - 21 January 2019
Paddy Power is a fast-paced company with a lot of supportive teammates. The most difficult part of the job is during peak periods when you have big competitions like Cheltenham and so on.
Pros
weekly pay
Cons
irrational customers
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Deputy Manager
Deputy Manager (Former Employee) - Westport, County Mayo - 16 October 2018
Worked for Paddy Power Plc for 12years it gave me a steady job with the prospects of promotion. Very limited in the area I worked in. would have considered my work colleagues close friends. very busy working environment
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Productive
Customer Support Representative (Current Employee) - Dublin - 11 October 2018
Paddy Power is a fast-paced company with a lot of supportive teammates. The most difficult part of the job is during peak periods when you have big competitions like Cheltenham and so on.
Pros
Free taxi after 11pm, Beer fridge ob Fridays
Cons
High level of Mulittasking
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Worst jobs I've ever worked in
Betting assistant (Former Employee) - Dublin - 2 October 2018
I've worked in PP for over a year now and I can say it's easily one of the most mundane, boring mind-numbing experiences I've ever had. the hours scene flexible in theory but in reality you can never really do anything around them. The pay seems ok but it never seems to be a chance to go up in wages and she completed your basic courses. If you're really stuck for a job go ahead but every day you come home mentally drained. It's also morally difficult because most your customers are old people and are gamblers and your instructed never really to say no regardless of the state their in, how much they've spent and how bad their losses are. Your regulars are just addicts looking for another win and would scam you without a second thought.
Pros
Weekly Pay
Cons
Mentally draining, horrible uniforms, dealing with irrational customers, incredibly mundane
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Perfect For young students
Retail Betting Assistant (Former Employee) - Tuam, County Galway - 21 September 2018
Its a job that is great if you dont have a young family as it is fun but the hours are not very nice if you hvae young children as you will miss them most of the time.
Pros
Fun
Cons
Hours
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used to be great place to work. now not so much
betting assistant (Current Employee) - Dublin - 6 September 2018
would not recommend paddy power as a good place to work. it has changed so much over the years and not for the better. 13 hour days. all weekends. no respect for hard working staff.
Pros
christmas bonus
Cons
long hours, weekends, little or no support from upper management
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productive
Retail betting assistant (Former Employee) - Dublin - 29 August 2018
constantly kept on your toes watching for slow counter, till checks - overs/shorts and balancing them all at the end of the day. Alot of multi tasking required.
Pros
paid lunch breaks
Cons
long hours
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Wasnt a career type job you can grow in
Telephone Betting Operator (Former Employee) - Dublin - 13 August 2018
Money wasnt great . Promised alot when you start also. To me it wasnt a job you can grow as an individual in an improve your skills . And to me thats important.
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loved working as part as a team
Deputy/Area Manager (Former Employee) - Dublin West, County Dublin - 11 June 2018
I loved working as part as a team also i loved to deliver excellent customer service and my knowledge of the business. Its an excellent company for progression.
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Jobs at Paddy Power Plc
Horrible work environment
Since the merger between Paddy Power and Betfair, the culture that has emerged is horrible. People are only seen as resources and there is no investment in them anymore. The workload is punishing. Decisions are made by upper management with no engagement with those actually doing the work or speaking to the customers. There is no work/life balance and all the talent is leaving the company.
Pros
Subsidised canteen
Cons
Everything else
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Good Place to work
Customer Service Agent (Current Employee) - Dublin - 23 May 2018
It is a good place to work. But you will have to work long hours, most times at night and weekends. And the pay is not enough.
You will need to answer customers in a polite manner.
Pros
Free Pizza every last Friday
Cons
Long hours, not enough pay
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Fun
DAB Telephone Agent (Former Employee) - Tallaght, County Dublin - 15 May 2018
Great trainers and very organised
Take sport and novelty bets over the phone
Handling customers queries
Account registration
Collaboration with other departments
Adhering to procedures
Pros
Free lunches
Cons
Flexible hours
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fun place to work
Retail Betting Assistant (Current Employee) - Galway - 8 May 2018
great opportunity for advancement.learned a lot about customer service, different marketing programmes, data protection and more. great job for any student while in college...flexible with hours
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Fun workplace
Customer Support Agent - PART TIME (Current Employee) - Dublin - 2 May 2018
High level of work life balance with a lot of benefits and the culture of the firm is brilliant. Management is filled with highly trained and well balanced professionals.
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long hours
Retail Betting Assistant (Current Employee) - laois - 12 April 2018
every day is a learning day in paddy power.
unfortunately the hours are dreadfully long.
i find the work itself so interesting and there is great opportunities for career progression.
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work life balance is very very bad
Deputy Manager (Former Employee) - Roscommon Town, County Roscommon - 24 February 2018
Its a fun job , tough at times.
Pay is ok for the type of work,
Hours are awful should be more regulated, breaks not guaranteed even on a 12 hour shift.
A good work life balance not really a concern of company in my opinion.
Staff and customers always friendly its a very sociable job.
Pros
sociable environment to work in
Cons
long hours
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Great Place to Start off
Call Centre Agent (Current Employee) - Dublin - 7 February 2018
Personally for me this job is a great first time job but for me it does not challenge me enough. I prefer a job that pushes me to my limits and i find there is only so much you can learn about betting. I
Pros
management is very helpful and also pay a sunday rate and bank holiday rate
Cons
have to work christmas and also other rescricted times
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Overall - very poor
Retail Betting Assistant (Current Employee) - Ireland - 1 February 2018
Working here over 6months and still earning less than the wage advertised when I applied.. Minimum wage for starters.. poor working environment and if your shop is busy no chance of taking lunch breaks.. in fact lunch breaks are non existent.. You never know your hours from one week till the next and are expected to work way more than contract states if part time.. and even when you think you do know your hours they will change them anyway.. all the perks have disappeared over the last number of years and bonus are slim and hard come by (unless you work for head office if course) they don't care about employees only themselves and cutting hours where possible to save money ... WOULD NOT RECOMMEND!!!
Pros
None
Cons
13hr shifts with no breaks or 4hr shifts seem to be the only options
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Fun
Deputy Manager (Former Employee) - Galway - 15 January 2018
Fun, fast and very different working environment. Enjoyed working here and can be a challenge, however long days can be tough but not expected to do to many.
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exciting company to work for.
Manager (Former Employee) - Kerry - 9 January 2018
Every day was exciting and different. A good company to work for. Only down side was it has unsociable working hours. A person employed there would have to be of strong character and be able to handle a degree of pressure.
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Ask a question about working or interviewing at Paddy Power Plc. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.8 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
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