Paddy Power
3.3 out of 5 stars.
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Paddy Power Employee Reviews

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Ireland126 reviews

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2.8Work-life balance

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Stressful and not worth it

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It really depends on the team you are working with and location of the store. Some stores are in more rough areas or busier. Some are very quiet and boring. The higher up management does not care about the staff. They'd have single open and close if managers in store do not fight it. Training is not good as a result revolving door of staff. A lot of grey areas when it comes to rules so no job security. One rule for regular customers another for new people. If you do not know who the are regulars... Then tough.


Free lunch and paid boredom


Customers are hostile and life balance is very difficult
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The shops have now gone quiet so the 12 and 13hr shifts are really long. You are nearly always working over your contracted hours as there is no staff. Pay is very bad.
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Insights into Paddy Power

Based on 54 survey responses
Areas for improvement
  • Energising work tasks
  • Sense of belonging
  • Trust in colleagues

Great Place to work

Great colleagues and good bonuses and opportunities to earn more. Enjoyed working here and have made great friends. Pay is good and progression is easy if you work hard
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Boring , it's taking bets and then translating on arkle, as you do it all , emptying cash machines etc

I did explain I had no betting ,gambling knowledge but got the job as I've excellent customer service. Ongoing training online whilst your working ,which was poor and colleagues are busy ,plus not really eager you succeed as to get up the ladder is very tough so kept down and having to do relief work in 5 , 6 differing branches. Wages are disgusting for a billion dollars company FLUTTER PAY BETTER WAGES ,YOUR MAKING IT IN GAMBLING as most people loose money to them ....overall , I wouldn't go near them I'd you want to climb the career ladder and if your a good bookie other staff will pull you down 👇


Odd tips from winners who are real decent ppl


Wages are very poor for a very wealthy company
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Stressful and non forgiving

I have nothing good to say , I genuinely hated this place, managers are disgraceful, hours are shocking, I done over my rostered hours every week and didn’t get one bit of thanks from them




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Soul destroying

Long, unsociable hours working on your own. Made more and more difficult with baffling management decisions. Nothing to gain personally and no recognition for going above and beyond.
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Worked there for 5 years. No progression. Management is unapproachable and unappreciative of hard work. Unsociable hours for unsatisfactory pay. Unhealthy work environment
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Not what it used to be

No communication with staff, no investment in retail sector, single manning in an often abusive setting, do not care about staff mental health. Emphasis isn't on real sporting events anymore, just virtual events
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Ok workplace

It was ok, most of the staff is lovely isn’t that hard of a job once you get a hang of it get paid for breaks which is good, they are not that understanding if you are late etc
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High level of bullying in the company, pay doesn't reflect the level of work and you will be rostered for all evenings, weekends and holidays. There is no regard for customer safety in relation to gambling habits, it's regularly encouraged to allow problem gamblers to keep betting.


Pay is above minimum wage


12 hour shifts without shift pay
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People are great, hours not so much

The people you will work with are some of the nicest most laid back people, on the other hand the hours are usually 10-12 hour shifts 9:30am-9:30pm if you don’t mind this it’s a great place to work as they offer 4 day work week
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You can have a career here, not just a job.

I worked for Paddy Power for nearly 10 years & I really enjoyed it. Interesting work, smart, helpful coworkers & a lot of fun. I only left because I accepted voluntary redundancy after the merger with Betfair. I wish now, that I'd stayed longer. It's a really good place to work, particularly if you are looking for something different. Some kind of interest in Sports does help but is not essential. I'm happy to recommend Paddy Power as an employer, big time.They can offer you a fair rate of pay, (I believe you would start on a minimum of €12 ph in Retail) an annual bonus, share save scheme (after a relatively short period), a lot of variety, innovation, fun & above all, real opportunities to progress quickly. Possible areas you could work in include Sports Betting & Trading, Gaming, Risk, Customer Service, Compliance, Security, IT, Safer Gambling, Social Media & Marketing (they are market leaders in this area) & of course, Retail. By the way, during the lockdown they continued to pay all Retail staff even though the shops very often had to close.It can be fairly fast-paced & you'll have to be willing & able to embrace change but the only real negative I can think of is that the 24/7 nature of the business means you'll almost certainly have to prepared to be flexible & be available to work some weekends. That's it. Go for it!


Real opportunities to build a career


Some weekend work inevitable
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Fun place and diversity

The job it's extremely stressful, although the team it's so lovely and your opinion will be valuable for them.Everybody helps and they are always willing to help you.
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Essa é uma boa empresa para trabalhar

Excelente empresa para trabalhar. Não tenho reclamações a fazer. A Betfair proporciona oportunidades para todos os que desejam aprender, a empresa oferece treinamento constante para quem deseja.


bom treinamento e equipe


dificuldade de crescimento, salário e horas de trabalho
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I loves working there interacting with the staff and customers

I loved the job interaction with customers and the staff very interesting work I love horse racing and most sports the only thing was been made redundant after 18yrs


Having fun in work been promoted


Long hours
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Not a great company to work for at all in so many ways

The Clique Brigade is strong with this one...If you value your mental health stay away ftom the gambling industry and in particular PP. Legacy staff seem to have the run of the company with interjection from new blood who putting it lightly don't know their @*** from their elbows. Wouldn't recommend the company to anyone looking to make a career as brown nosery is rewarded more than talent.


You can get very good at looking busy


Work week is atrocious days/ hours
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Favouritism and no advancement

A lot of favouritism from the higher ups while we’re violently understaffed! The employee turnover rate is insane! Some managers are amazing and want to do their best for you but because of other managers and upper management the good managers hands are tied! We’re punished with insane hours because of the company’s lack of hiring! The general staff are very good and kind people but hardly any managers actually care about their staff. They give themselves the best hours and leave us to have the rest! Most managers only work 2/3 day weeks while getting paid for the full week while the rest of us are doing 5/6 days every week!


Friendly staff


Awful management
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Very busy with long days/hours

Very busy role with some not very friendly customers. Long hours and days which some might find they prefer to get more days off. Colleagues were all lovely with a real team effort
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Flexible workplace for students

Great place for students as you can take an 8 hour contact but can always do extra hours. Decent enough pay, nice colleagues, customers can be rude sometimes
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Poor Work/Life Balance but Easy Work

Very relaxed and stress free work but ultimately long days and increased pressure from staffing issues make it slightly soul destroying with no sense of purpose typical days for a manager will be 12hrs long and for new hires 8hrs from 12:30am-9:30pm, no clear career path even outside the company from experience and opportunities balance from their ability to replace your current role. 5years as deputy manager left looking for somewhere new to start a career.
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Shop staff great. Upper management have no interest in staff

Too much travelling and chances of promoting very slim, as jobs already decided before interviews. Favourites get shifts they want and rest have to take whats left. Rosters not fair
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Overall rating

Based on 426 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
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