Pfizer Inc. Employee Review
Fun work place
it was just back up position • Being the first point of contact for severity 1st or 2 tickets level Escalations for Pfizer as back up and then CELESIO, handling bouncing tickets monitoring workloads for interested parties and chasing cases missing SLA that have not been resolved within agreed time frames and analyzing the desks SLA’s • Providing feedback to both of agents and Management by conference calls reports on open case status
Ratings by category
If i had an opportunity to work for Prizer Dublin again i would not think twice. It was the best place i have ever worked. Workload was standard nothing out of the ordinary Learning new processess all the time and improving on existing processess learnt. Workplace culture was fantastics, worked with different people from different culture. Organisation's leadership, values, tradition's, belief's, and attitude of people working in the company was excellent. A positive workplace culture helps an individul to deliver high quality work. Getting to work early was hard as this due to not been able to take my children to school Loved the aspect of the departmental meetings that we normally have, as getting to know what other teams are working on is always very intresting hear.