do not apply without previous sales experience
training sessions were generally good, but in reality if you don't have sales experience do not apply, as the phonewatch role is very demanding on your personal time with hours the managers say are flexible but in reality are not. there is also far too much monitoring of staff, and too much ambiguity over your employment status (phonewatch officially employ you but you have to do all your own taxes). it was a good learning experience to some degree but really not worth it - the self-hype of the company is very over the top as well.
lack of flexibility, too much paperwork for staff that admin should be taking care of instead