training sessions were generally good, but in reality if you don't have sales experience do not apply, as the phonewatch role is very demanding on your personal time with hours the managers say are flexible but in reality are not. there is also far too much monitoring of staff, and too much ambiguity over your employment status (phonewatch officially employ you but you have to do all your own taxes). it was a good learning experience to some degree but really not worth it - the self-hype of the company is very over the top as well.
training is good
lack of flexibility, too much paperwork for staff that admin should be taking care of instead
Ignore the hype, this is not a good job, either for inexperienced staff or even experienced ones. There is no salary or sick days, you pay for all your own expenses, and you regularly have to put up with a lot of people who will slam the door in your face. There is a lot more to this job than having to "man up" as some people innocently suggest. I did get on great with my boss though in fairness and I would gladly work for him again.
Learned a lot from my boss, really nice guy
How long have you got?
I loved it absolutely loved it. The long nights were hard but the company is amazing very helpful when learning and very welcoming also. The harder you work the more you get in your paycheck. Training was excellent managers are very friendly and helpful.
Free coffee and working kitchen so you can bring to work a good meal.