Pure Telecom
2.9 out of 5 stars.
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Pure Telecom

Pure Telecom Employee Review

awful

no appreciation of staff - huge favouritism - believe everyone is replaceable so never give pay increases or any benefits - so much technical stuff you need to know and so many different things you need to do for basically minimum wage

Ratings by category

3.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Same location

Poor industry to work for

Having worked for this company for some time, I can confirm that this place doesn't offer you any platform to enhance your career, you're only a number as far as the management are concerned, no matter what department you're in. Here's a list below of the disadvantages working for Pure Telecom: No working structure: the management just pass their work onto the general floor staff, they take absolutely no responsibility & would quicker pass the book as oppose to doing their own work. No incentives: You will need to fight for a raise here as there is no follow up on how the employee is getting on. There's no annual review to see if you deserve more money & they would rather loyal staff leave the company then give them a raise. All this ties up to a horrendous atmosphere in the workplace, caused by the lack of responsibility by management/directors. You can feel the tension within the teams throughout the office, again adding up to a really poor atmosphere. There's nothing enjoyable about working for this company.

Pros

None

Cons

Everything
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Same location

My time at pure telecom

Theres not much to say really about this employer except that they only care about their profits the management- employee engagement was practically non- existent with the sales manager barely able to maintain eye contact with his team members when having a conversation. there were no benefits or perks for employees and with unrealistic targets and no motivation on the team it was a very difficult place to work

Pros

the guys on the sales team were nice

Cons

no benefits, no team engagement by management
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Same location

Day to day at Puretelecom

a tyipical day at work would be making outbound then taking inbound customer talking to them about addition products "up selling" then "Customer Retention" I've learned how to take customer's through a process ending in them having the best possible packages for the best price. Management at Puretelecom is brilliant and always at hand when needed. I work within a team, everyone's a team player but again always there for when you need a second pair of hands. hardest part of the job is reassuring customer to stay with the company instead of changing supplier. I enjoy working with customers problems and turning them around.

Pros

very nice atmosphere

Cons

company not focused on growing
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Overall rating

Based on 9 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture

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