Rentokil Initial
3.8 out of 5 stars.
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Rentokil Initial Employee Reviews

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Ireland33 reviews

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3.6Work-life balance

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Grand I suppose

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Good company to train with provides good training facility. Great starter company for this industry. Nice lads to work with. Wages are a little low and they don't pay overtime
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Very stressful

S**t stay away , honestly the worst place I ever worked . Managers constantly ringing you even on your days off and even after hours, this resulted in me turning off the phone after finishing every day , then get mad then you don’t answer the phone even while on lunch break . Constantly ringing you with new jobs to get done on top of your own portfolio which needs to be done . I started in the middle of covid and places were very fair behind. When entering some company’s your the face they see so a lot of shouting . I honestly don’t blame them as they are not getting the service they signed up for . Serious amount of fraud goes on . I could start but I won’t . There is one person working in the office who has a very high opinion of herself . When a staff member rang in sick I was left to cover a different county for a week and then roared at me for my own area getting into s**t .

Pros

Turning the phone off after a busy and very stressful day

Cons

None
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Insights into Rentokil Initial

Based on 13 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energising work tasks

Friendly, relaxed atmosphere, great people

Currently working as a service driver for the washroom side for approximately 4 months. Thoroughly enjoy what I do, management very friendly and helpful. They have problems, (as most large organisations do), but do their best to overcome these. Customers are great, but then I very much enjoy meeting new people and creating rapport. I have no intention to leave as the job suits me perfectly. Hours of work are normal, sometimes the odd early start. Plenty of exercise doing the job, van/phone supplied, fuel card, ppe supplied, wages are OK. As long as you do your weeks work, show up every day and treat all items that belong to initial with respect, then you will be left to get on with it.Nothing wrong with working for this company.

Pros

Van, phone.

Cons

None
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Productive and very interesting

I am with Rentokil almost two years. It does have it's bad moments but these are few and far between, on a day to day basis it requires a good level of communication and customer service skills. Good investigative/eye for detail skills and initiative. For me, some knowledge of construction, building services is an advantage, I find that I use this knowledge everyday. But it is not just about Pest control, it is about protecting Human and Animal life, property, and to prevent the spread of disease, so this makes pest control an absolute essential service. The best part of this employment for me is sorting out an issue for a client, and making them happy, whether the client is a big factory or a homeowner the feeling is the same. Opportunities for advancement are there, whether it is a Supervisor, Sales and field biologist, the roles are there.

Pros

95% of customers are friendly, this makes life a lit easier, opportunities for advancement, van, freedom, online training.

Cons

Some days can be long and busy, particularly going into the winter months.
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Prductive, a job with some flexibility

Its a fair company, some positions comes with a car, like pest control technician, supervisor, surveyor. The work includes driving from customer to customer every day. They provide full training and career progress. Overtime is avaliable most of the time and other extre potential of income. Me personally have a brilliant Supervisor. This work is not hard physically, but you need to be able to confront sometimes things. With good work ethic and a willing to work you could have a career there.

Pros

Company car, good supporting team, correct company, career progress possibilities, extra income possibilities, working from the road instead of office

Cons

Sometimes can time pressure on you if you are not organized, dealing with pests
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Pay is absolutely brutal and complete breakdown in communication between managers and team leaders

This was over a year ago, doubt anything has changed. I'd actually put the house on itFirst of all the interview process is absolutely ridiculous for a minimum wage entry level job where you will be dealing with customers that are being neglected and treated terribly The field training is done by dated staff members that have zero people or communication skills and you are sent on the road with inadequate training for the job. You are given lists of customers already too large to service adequately. On top of that you are bombarded daily with jobs from other drivers that are in awful states and expected to pick up their slack due to short staffing and high turnaround in staff.If they payed employees a decent wage they might actually stay there for longer than a few months. You get better pay in McDonald's! Driving a van looking after your own customer base doing physical and administrative work for buttons.

Pros

Company van and phone.

Cons

Wages, training, communication issues, angry customers, crazy workload
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Was OK for a long time but everything then changed with what you were doing and I just had to get out of there

Avoid this job at all costs you have to much calls to begin with and as they are short staff you are always getting calls to pick up other people's work and then you have to catch up on your own meaning you have to work late and you don't get paid

Pros

You can use the van and phone

Cons

Too much work and you for one person
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Only the drive in and out of work

This is a very bad place to work.robut ur made.customers are never happy to see u coming.management don't care one bit as u have 250 plus new customers to meet through out the week. Pay is not great.bigger vans.interviews are a joke.its all who u know u get on great with.showers this company is.if ur really desperate go here.tjey make a fool out of u.
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Stress free if you're organised enough

If you're clever, effective and organised, it is stress free job. No communication between departments and understaffed areas is an ongoing issue. Technicians get trained, grab the certification and leave for better salaries.

Pros

Van for personal use Commisions

Cons

Understaffed areas Wages not processed correctly
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Official response from Rentokil Initial

20 January 2022
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed working with us and enjoyed having a company van that could be used for personal use too, we will also be sure to take on your feedback.

Co workers were all very helpful

Very fast paced work environment, great co workers and management were helpful. But as a technician your constantly under pressure to do more calls every day.

Pros

Sometimes great perks from customers

Cons

Long hours
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Official response from Rentokil Initial

14 January 2022
Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed working with us and we will also be sure to take on your feedback.

Great place to work

With rentokil sense June 2021,great place to work, do your job and you will be fine,best job I ever had, different horses for different courses but for me job is perfect, supervisor and managers a1, if you do your job you be grand,dont stress

Pros

Van, hours, overtime, job in general

Cons

Money could be better
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Very poor to work for

I recently worked for Rentokil for a number of months which I found to be very unpleasant as management was incredibly poor.Would not recommend to work forSales reps were very helpful and supportive

Pros

None

Cons

Long hours
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Official response from Rentokil Initial

28 April 2021
Thank you for leaving a review. Im disappointed to read our review. If you would like to discuss your feedback further please contact feedback-uk@rentokil-initial.com.

Stay away

Horrible place to work stay away over worked under paid horrible working conditions management are a disgrace the way they treat people never would I recommend to anyone

Pros

None

Cons

None
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Bad place to work

Horrible place to work you are Constantly put under pressure from superviser to get as much calls done regardless of how well its done as I, m sure they are under pressure from management. Its all about sales sales targets not about the service provided. Customers are never happy to see you comming because of bad service they get. You are pressured to get two sales per day even though there is a sales rep which is not the technicians job.The work load and high volume of calls was inhumane. The sales rep never leaves you alone constantly calling looking for leads. I really liked the line of work as you were out on the road constantly meeting new people and I enjoyed the work challenges but way too much pressure for so little pay.I worked every hour overtime I was asked night shifts Sundays I was in the top 10 in the sales COMPETITION and when I rang the manager to hand in my notice there was no negotiation just when do you want to finish up. The high turnover of staff tells its own tale

Cons

Long hours
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Extremely Stressful envoirnment

I worked with Rentokil in there finance team , most of the people you work along side are easy to get on with, although a lot of secrets are shared between people, think of it almost like a gossip club.The management genuinely are shocking, they don't have a care in the world for there staff people are regularly taken on, with there 11 month probation period and let go in the 10th or 11th month of that probation period with no reason other than "its not working out".Pay is no where near what it should be given the work loads you have to put up with, there is no team work in there they are all out for themselves, cash is allocated by what ever means necessary to help a select few as apposed to be allocated fairly and correctly.While working there I have come across various instances where the term "fraud" could be used.The systems are outdated the support is non existent, fellow staff in other departments don't care and wont help you at all even if it is required.The service is appalling therefore customers are often angry and upset, and rightly so.I would strongly advise anyone to avoid Rentokil Initial Ireland, even if it is the only job offer you get. you can and will do better.On the upside, you do get a €25 euro Dunne's voucher for Christmas,Which you can use to buy alcohol to help yourself sleep after a day working here.

Pros

1 hour lunches away from the place

Cons

No team work, No help, Constant stress
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Former Administration Employee

Hand on heart the worst company I’ve ever worked for , bad management system severe lack of training , aggressive bullying behaviour of staff & as far as the treatment of customers they have no regard once they receive payment they do lot care of all the service is given . It’s a dreadful atmosphere to work in , huge turnover of staff , management blind to this problem they are too busy having meetings about meetings . DO NOT TAKE A JOB even if you are desperate , I’ve had a varied career and never write a review but this company warranted the time to warn potential employees, worked full time through this pandemic & had no management back up or empathy only phone calls to make sure we were utilising our time effectively at home plus they used the government scheme to pay us when they were trading in profit despicable!!!

Pros

None

Cons

Too many to write
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Worse company to work for stay away. Do not go for this job unless you want for bad money with a lot of stress

Management in limerick are the worst I have ever seen By far it’s the worse company out to work. Money is very very low for the work you have to do. I honestly don’t know how this company is still going. They rip off customer that you have to face and there’s a difference rate for every1 depending on there emergency VERY stressful job with no help from management or supervisors. Management don’t care about anyone including customers. I honestly would not recommend. this job to anyone

Pros

There’s no pros

Cons

Wages are very bad. Micro Management don’t help, Hard to get paid over, very stressful.
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Variety of work days

Sometimes stressful environment but once you keep your head down and show you can work, opportunities arise for promotion within the company.Every day is different.

Pros

Every day is different

Cons

Stressful
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Past technician... not a long term career

No awareness for employee mental health, constantly play the blame game...Supervisors are not qualified and do not know how to speak to staff. Have technicians fighting for promotions that are non exisitant

Pros

The van

Cons

Poor management
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Poor

Bad money, I was based in the limerick division, management very unhelpful always would throw the service staff under the bus for mistakes made by management. Customers can be ratty, but due to the lack of service I wouldn't blame them Company van a massive bonus, wages poor enough, always arguments over overtime. Sort out the management in limerick and a lot of problems would be solved

Pros

Company van

Cons

Management and one woman working in the office with a desperate opinion of her self
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Terrible place to work

Read the small print on your contract this is a horrible place to work. Supervisors telling you to do one thing and then reporting you to management for doing it. Handed in my notice worked for a month only to be told that they were taking over €800 for my training for which I’ve yet to receive my certification 2 years later
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Overall rating

Based on 1,345 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.6 out of 5 stars for Culture

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