River Island Employee Reviews

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3.0
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work atmosphere was mediocre
Sales Assistant (Former Employee) –  galway14 January 2019
Working is river island was what i expected of a retail position. Staff were kind and managers/ suprvisors were helpful. Wasnt the best retail position that i worked in.
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5.0
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Enjoyable working environment
Sales Assistant (Former Employee) –  Carlow Town, County Carlow2 January 2019
Short working hours but at very sociable times. Ideal for having a balanced lifestyle. Enjoyable work and pleasant work colleagues. Learned a lot about customer service .
Pros
Pleasant workplace
Cons
short four hour shifts
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5.0
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productive
Dublin (Current Employee) –  Dublin Centre21 December 2018
So working at river island is really nice because they really make you feel like a part of the team as well they show you everything and explain to you everything for when you have to be alone or without supervising you can have the confidence to know what you have to do without a doubt.
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1.0
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Bad
Dublin (Former Employee) –  Dublin2 December 2018
very bad place to work, staff are treated like rubbish and managers are awful, company is very badly run with stock and pay always wrong, would no recommend it to anyone
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4.0
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Short shifts
Sales Assistant (Former Employee) –  Newbridge, County Kildare19 November 2018
I didn't stay here long because I was offered 16 hours a week and I was working 8 or less hours a week.
Management was decent other staff were friendly and helpful.
Pros
Staff
Cons
Fell short on hours
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4.0
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Bad hours
Retail Assistant (Former Employee) –  Cork22 September 2018
The most hours you would get on a sunday would be three hours. The staff are great you make great friends, hardest part of job was requesting time off
Pros
staffe
Cons
short hours
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2.0
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Hostile work environment
Sales assistant (Former Employee) –  Dundrum3 September 2018
The typical working day was very boring and slow paced as so much staff on the floor so few jobs per person. Managers were not friendly or encouraging.
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5.0
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Beyond Comparison
Retail Assistant (Former Employee) –  Newbridge, County Kildare21 August 2018
I have had many bad job experiences but River Island is certainly not one of them.

One of the most caring companies with a very positive attitude. I would highly recommend anyone to work with them, I would go back in a heartbeat.

The typical day of work is fast paced but not stressful in any way, it's almost fun in a way.

The hardest part of the job was the unpacking of the Christmas delivery but what job has an easy Christmas.

The most enjoyable part of the job is certainly working with the people employed there. I have had such a positive friendly bunch of co-workers in any other job.
Pros
Location.
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4.0
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rejeceter
Customer care (Former Employee) –  Dublin14 August 2018
very little hours
staff and management were very friendly and always provided great customer care service to their customers.

contracts were very small would of been better to get a slightly bigger contract
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5.0
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good place to work for
Retail Sales Assistant (Former Employee) –  Limerick8 August 2018
great discounts
great employees
hours are okay
customers are nice and kind
the most enjoyable part of being sales assistant is definitely helping customers to find the right outfit for them and seeing them leaving the store with a smile on their face
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1.0
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Life revolves around work
Sales Assistant (Former Employee) –  Letterkenny, County Donegal6 July 2018
Rota comes out 2/3 days in advance - impossible to plan your life around work
Never two days off together so constant feeling of always working
Managment team not supportive at all - speak to staff like they don’t matter
Only get minimum wage if your over 20 - no increase in wage after length of service
Hard to work with managment to have holidays approved
Stupid returns policies that leave customers being horrible to you

Wouldn’t recommend unless working 1 - 2 days a week - not an ideal full time place to work
Pros
40% discount
Cons
Everything else
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2.0
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Busy environment
Sales Assistant (Former Employee) –  Swords, County Dublin5 July 2018
Good commission and nice workers. Really builds your interacting and customer service skills and gives you the ability to be able to close deals. They never hoarded you with work and were always there to lend a helping hand.
Pros
None
Cons
Expected too much from employees and were never appreciative of effort
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3.0
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Ok job not great money whatsoever.
Level 2 (Former Employee) –  Ireland13 June 2018
It's an ok job however if you aim to save or progress, don't bother. The company pays terribly for a LOT of responsibility and what's expected of management and general staff compared to other retailers is just a joke for what they're all paid.
Pros
The discount, the people working there, 4 weeks holiday
Cons
Shift pattern can be all over the place if youre a manager, long nights and delivery shifts as well as weekends, Hard to work youre way up as thr company dont really pay well at all, No maternity/paternity leave, minimum sick pay.
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4.0
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Productive fun and everchanging
DEPUTY MANAGER (Current Employee) –  Dublin7 June 2018
A typical day is usually extremely busy and never the same.
Continuous learning and upskilling keeps the team motivated and driven.
Excellent in line management and support through senior management and also between stores.
Enjoyable workplace culture as team are all very hands on and hardworking.
Hardest part of the job is the ever changing team and trying to retain staff.
Pros
staff discount
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3.0
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Productive
Retail Assistant (Current Employee) –  Dublin3 June 2018
At work i focus mainly on stock replenishment which involves taking certain stock from the stock room and bringing it out onto the floor as items on the floor are purchased. We also restock the stock room when a delivery comes in. We work in a team environment and the staff are friendly and welcoming. the hardest part of the job is getting used to the stock room as it is a vast area, and so it takes time to learn where everything is held. Management is usually helpful as well.
Cons
Not enough hours on offer
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2.0
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high pressured
Senior Flagship Merchandiser (Former Employee) –  dublin9 May 2018
After working with the company for 12 years I have seen the culture change. It can be a very high pressured role with tight work dead lines due to lace of team members and managements refusal to recruit but still expect high standards and quick turn around.
Pros
clothing discount- even that is limited so could be better
Cons
high pressure - expectations can be unrealistic within time frame
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5.0
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Fast pace fun environment
County Dublin (Former Employee) –  County Dublin9 May 2018
I really enjoyed working here it was a great experience and I got many opportunities to learn and improve my skill set. Typical day at work included helping customers and ensuring that the store was tidy.
Pros
Friendly employees
Cons
Salary
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3.0
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Fun work place good people
Sales Assistant (Current Employee) –  Crescent shopping center Limerick9 May 2018
I like working in River Island. Good people to work with. They are very helpful with hours from college and if i have anything on they have no problem in helping
Pros
short hours
Cons
not many hours
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4.0
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Lovely people, not good pay and not enough hours
Sales Assistant (Former Employee) –  County Dublin25 April 2018
At River Island, I learned many important skills. I learnt valuable customer service skills. Unfortunately, the money is not great and due to this staff turnover is high. Fantastic work colleagues and great discount.
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1.0
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Appalling Workplace
Sales Assistant (Current Employee) –  Dublin18 April 2018
Worked with River Island for just under 2 years.
Would not recommend this company to work for to anyone! Management is shocking, salary is ridiculously low and the way they treat their staff is appalling.
The only perk of the job would be the 40% discount but even at that, it is not worth it.
Moral is very low and staff turnover is extremely high as management could be quite the bullies!
Pros
Discount
Cons
Everything..
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