River Island
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River Island Employee Reviews

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River island do not reward loyalty I’ve worked there as a Manager for 10+ years . There’s no pay rise on salary and the expectation from head office is ridiculous vs the hours allocated and work load . No Xmas bonus fur any staff just a chocolate hamper -no staff paid night out to reward all the hard work. The company need to start rewarding loyalty and experience.
Pros
Lovely teams in store staff are friendly . 40% discount for staff, 50% for Managers. Company is process driven so you learn loads
Cons
Long hours at Xmas. No work life balance -answering emails on days off .
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Worked in River Island part-time during College and really enjoyed myself. Would recommend to anyone looking for part-time work with great social aspects.
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The management here is awful. The team members not much better. Very cold, hostile and judgmental. Was given very poor training and told to do the worst jobs that no one else wanted to do. Extremely boring on non busy days. Stressful on busy ones. Would not recommend working here at all.
Pros
Free uniform. Discount.
Cons
Management and staff.
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River Island is a good company to work for especially if you are a student. Great for working as a team. Benefits to working with River Island is great for helping sales confide
Cons
Wages need to be improved
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Work was slow paced and quite relaxed, consisted of helping customers and making sure the floor was looking good, management were very friendly and helpful
Pros
Monthly allowance for uniform, great management
Cons
Salary
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I hated my time here. What started off as a dream job turned into a nightmare. So competitive, they watch your every move, search your bags, you not allowed put your jacket on before you leave the store or have your jacket on near the stock room. They don’t trust you from the beginning. It was so competitive and it was very click-y
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It was ok but overworked underpaid you get trapped cause you think your earning loads but really it's nothing. Management earned more to do nothing or question work they gave you and you followed it was just a rollercoaster of telling them you did as they asked and they never understand you.
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terrible place to work dreaded every single second of it , couldnt wait to get home once i went in, management is a joke and half of the dont even know howto fold a t shirt
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Supervisors don’t get paid enough, nor does any of the management, but supervisors especially. Responsible for opening and closing the shop, and counting up tills and safe, and paid less than a euro than minimum wage. Management can be very condescending and assume you’re stupid, which is difficult to deal with. Always lots of tasks to complete, which is great but can become very stressful very fast.
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Bad management, managers were rude and disrespectful. Toxic work environment, extremely judgmental. No training received which therefore resulted in unachievable expectations set on workers.
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The management was really friendly. They helped when you had problems with your hours and etc. I enjoyed working at River Island and it brought new accomplishments in my life.
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The company is terrible. Really low wages. Expected way too much with extra pressure. The management are horrible and do not care about staff. Would not recommend
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Fast pace environment, everyday was different to some degree. Learned a lot about customer service and sales. Everyone working there was really friendly.
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Great place to work management were fair and always heard what you had to say. The discount was amazing but unfortunately the pay is very unfair for anyone under the age of 20.
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Awful company , management are rude and don’t respect the staff. Stay away, not worth it for a low minimum wage job. The canteen is untidy 🤢🤢🤢🤢🤢.
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Some managers would just get people below them to run around the place fr them and never done anything themselves. Bullying within the workplace and nothing was done about it. Favoritism was a big thing in the store. Couldn't take holidays during June. Could only get your discount on full price things and have to be working there 2 weeks until you got it. Your uniform could only be full priced too, and had to be there a certain amount of time before getting it. Most co-workers were so nice to work with while others weren't so much. Area manager was very frustrating whenever they came in just finding small things to give ouut about. Get blamed on things that was out of your control.
Pros
nothing
Cons
can't take holidays at certain times
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Staff were friendly to work with, work during Christmas period was tough. Good befits for staff such as discounts and uniform. Flexible hours for those in college
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Working is river island was what i expected of a retail position. Staff were kind and managers/ suprvisors were helpful. Wasnt the best retail position that i worked in.
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Short working hours but at very sociable times. Ideal for having a balanced lifestyle. Enjoyable work and pleasant work colleagues. Learned a lot about customer service .
Pros
Pleasant workplace
Cons
short four hour shifts
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So working at river island is really nice because they really make you feel like a part of the team as well they show you everything and explain to you everything for when you have to be alone or without supervising you can have the confidence to know what you have to do without a doubt.
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very bad place to work, staff are treated like rubbish and managers are awful, company is very badly run with stock and pay always wrong, would no recommend it to anyone
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