River Island
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River Island Employee Review

Enjoyable workplace

5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
12 November 2012
A typical day at work included greeting and serving customers, maintaining and organizing stock on shelves, price checking, dealing with customer queries, providing a high level of customer service andensuring general tidiness on the premises.I learnt how to scan price tags and check and call down to the stock room.The managers and co-workers are all very welcoming and friendly.The hardest part of the job was when the shop was very busy and there was a lot of rejects to put back out on the floor but it was nothing I couldn't handle.The most enjoyable part of the job was interacting and helping with the customers and making sure every customer’s visit to the store was enjoyable and pleasant.
Ratings by category
5.0Work/Life Balance
5.0Salary/Benefits
5.0Job security/advancement
5.0Management
5.0Culture
Pros
friendly co-workers
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4.0
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5 July 2020
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Sales Advisor (Former Employee) - Derry
Work was slow paced and quite relaxed, consisted of helping customers and making sure the floor was looking good, management were very friendly and helpful
Pros
Monthly allowance for uniform, great management
Cons
Salary
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3.0
Job work-life balance
Salary/Benefits
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12 October 2019
Same role
Sales Advisor (Former Employee) - Carlow
Fast pace environment, everyday was different to some degree. Learned a lot about customer service and sales. Everyone working there was really friendly.
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3.0
Job work-life balance
Salary/Benefits
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Management
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6 October 2020
Same location
Store Manager (Current Employee) - Dublin
River island do not reward loyalty I’ve worked there as a Manager for 10+ years . There’s no pay rise on salary and the expectation from head office is ridiculous vs the hours allocated and work load . No Xmas bonus fur any staff just a chocolate hamper -no staff paid night out to reward all the hard work. The company need to start rewarding loyalty and experience.
Pros
Lovely teams in store staff are friendly . 40% discount for staff, 50% for Managers. Company is process driven so you learn loads
Cons
Long hours at Xmas. No work life balance -answering emails on days off .
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