River Island
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River Island Employee Review

Terrible salary for a high-demand, understaffed job.

2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
27 August 2015
The only perk about working at River Island is the staff uniform and staff discount. Otherwise, the store is understaffed which leads to poorly/under trained staff with little knowledge of the store dynamic. There is no fluidity when dealing with customers as once in your station you aren't allowed leave, the radios and scanners either do not work or function very poorly, none of the managers work alike and often blame new people for mistakes that were made long before they began to work there.

A typical day of work involves restless anxiety and high-pressure situations without aid. The hardest part of the job is going through the doors at the start of my shift. The most enjoyable part of the job is leaving at the end of the day.


Above all, however, I am mortified at the fact that I do not get paid minimum wage. (or over-time for that matter!) I'm afraid to approach a manager about it considering I don't want to be fired before I find a replacement job, but it is absolute madness that River Island has found a loophole in the law where I am only being paid 7.79 eur per hour. Upon asking fellow employees I was told different things: one was that because I am under 20 I get paid less. Another was that River Island, unlike most other companies, need not pay their employees minimum wage if they haven't worked 2 years minimum in retail.


Regardless, I cannot continue to work in a place that gives me paranoia and anxiety where there is no support system for people who start off. I have been working here 6 weeks and I have only been shown how to use the till once!
 - more...
Ratings by category
3.0
Work/Life Balance
2.0
Salary/Benefits
2.0
Job security/advancement
1.0
Management
2.0
Culture
Pros
Staff discount
Cons
Poorly managed
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