3.1 out of 5 stars.
Write a review

Servisource Employee Reviews

Review this company
Job Title
All
Location
Ireland42 reviews

Ratings by category

3.1Work-life balance
3.0Pay & benefits
2.5Job security & advancement
2.8Management
2.7Culture

Search reviews

Sort by

HelpfulnessRatingDate
Found 42 reviews matching the searchSee all 46 reviews

Good job culture

Indeed featured review

The most useful review selected by Indeed
Flexible working hours, friendly work colleagues, pay could be improved, birthdays off and bank holiday early finishes. Work is fast paced and can be stressful
Was this review helpful?

Satisfying and content

What is the best part of working at the company?Flexibility Work life balanceGood management What is the most stressful part about working at the company?Nothing so far Everything is good What is the work environment and culture like at the company?Multicultural RespectableNo complaints What is a typical day like for you at the company?Work as you like No compulsion
Was this review helpful?

Jobs at Servisource

See more jobs

Worst place to work

The company promises a lot and cannot give you an answer without being extremely rude, every time they ask for training they say to look at the documents they sent, what documents? They put me in a place after so much asking after more than 2 months, wrong hours, they don't bother to read a resume, they send you to places with the wrong address, this happens constantly, clients don't know you're going to work there and they cancel shifts after you drive a lot of km. They charge for courses and uniforms, they don't pay Km anyway, there are companies that offer you everything so if you stay, you need to have worked a few days in a rubbish place like that to value a good company when you're there

Pros

none

Cons

cancel shifts
Was this review helpful?

Excellent service when you do get work

What is the best part of working at the company? There only an agency Not great at getting you work when you join them What is the most stressful part about working at the company? The only stress I have with them iam not getting any work well over a year and a half and only got 6 days so far What is the work environment and culture like at the company?It's great what I have seen so far What is a typical day like for you at the company?Very busy on the go all the time
Was this review helpful?

You are only there to make money for them.

Very unprofessional and clicky. A high staff turnover with a loss of a lot of long term staff. Focus is not at all on standard of care and agency staff are only seen as profit makers.

Pros

Nice offices

Cons

Egos!
Was this review helpful?

Insights into Servisource

Based on 12 survey responses
Areas for improvement
  • Sense of belonging
  • Ability to meet personal goals
  • Energising work tasks

Good management

Good communication with management , mileage costs covered , good working hours weekly wages , satisfied with my work role and responsibilities.
Was this review helpful?

no shifts available

no shifts offered in 4months.Impossible to get them on the phone.Shifts seem to be either not given out fairly or no shifts available .Received no work

Pros

none

Cons

unreliable as an outsource work agency
Was this review helpful?

Terrible management

Rate of pay not discussed before sending staff to locations. No communication from the agency unless they want something from you! Didn’t support me when I was in crisis.
Was this review helpful?

Great

Great company would highly recommend . Can chose your availability through zapp to suit you .Easily accept or decline shifts Good helpful management.

Pros

Great management

Cons

None I can think of .
Was this review helpful?

Avoid

Goals and target set not reachable average pay for the work done This is a profit driven organisation who don’t care about their workers only the money aspect of organisation
Was this review helpful?

Rate your recent company

Share your experience to help others

Servisource is a fast paced and exciting place to work!

Servisource is very collaborative great culture and management that care about their staff, it is a busy workplace and you learn a lot! There is a lot to learn when you first join the company but you are given a lot of trust and autonomy to do a great job!

Pros

Bonus structure

Cons

Faced Paced
Was this review helpful?

A good place to start your career but I wouldn't stay with an agency due to the lack of stability and having no structure from week to week.

I enjoyed some aspects of working with an agency. Diversity of placement on shifts, meeting new clients but shifts could be cancelled last minute or very short notice to cover for someone absent.

Pros

A good way to gain experience before deciding on an area you like.

Cons

Long hours, unpredictability of work days, can't plan for future things, miscommunication from agency staff when calling about shifts sometimes.
Was this review helpful?

Clear instructions given to carry out your work

Just under two years I work for them and hadNo problems with the agents, very professional.Only cause I had deathsIn my family I'd probably be working with them still.
Was this review helpful?

Poor management

Terrible place to work. No induction. You are just left to get on with the job with little or no training. The two owners were pompous and ignorant. Neither had the decency to introduce themselves to new staff. Stay clear. High turnover in staff. Need I say more.

Pros

None

Cons

None
Was this review helpful?

Mirco managed with no customer service for candidates

As a recruitment administrator its a very demanding role as management set out unrealistic KPI's, very much spoken to like a child and totally mirco managed from the team lead.Management don't like to reward and praise staff as KPI bonus are impossible and generally not given.Candidates are only seen as numbers so zero customer care is giving or after care when placed onto employment.Not a nice company to work in and wouldn't recommend anyone to work there.

Pros

Hybrid

Cons

High and demanding work load
Was this review helpful?

All Good

Servisource are Great company to work with, they are very polite when dealing with them on phone Servisource pay their staffs every week which suits me if l get more jobs from them l will be more than glad to work with then is just that l don't like sitting at home without a job

Pros

Jobs l have work is free lunch

Cons

Yes
Was this review helpful?

Fast moving business

Nobody willing to help. When manager was off, nobody knew answer to questions I asked. No support. Left without guidance or assistance. Would warn against working here.

Pros

Salary

Cons

Lack of support
Was this review helpful?

Nurse Assessor Role

Working as a Nurse Assessor for the past year. I enjoy the work as it is varied between being in the office and on the road. The company are really interested in promoting personal and professional development. The job promotes a good work life balance, I find it ideal as I have a young family and there is no night or weekend work. The team are all young and friendly and there is a very positive culture at work.

Pros

Career progression
Was this review helpful?

Great company to work for, management care about people.

Great company to work for, management care about people. flexible rosters, good pay, don't need to travel far away to work, free training courses online.

Pros

good pay scale, not far away to travel to healthcare facility
Was this review helpful?

Worst place ever.

Waste of time joining this company, no work available unless u want to drive 40mins away to earn €10. No help from management they havent a clue what there doing. Stay clear of them.

Pros

None

Cons

Plenty.
Was this review helpful?

professional and informative

working for servisource has given me the opportunity to expand my people skills. i have found, whenever a problem arose with my work or the calls i was dealing with, there was always someone on the end of the phone whom i could discuss any issues. additional training and updating skills are always available to the staff. any additional PPE was always issued ASAP.

Pros

flexible hours

Cons

distance of calls
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Servisource. Our community is ready to answer.Ask a Question

Overall rating

Based on 46 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.7 out of 5 stars for Culture

Compare Servisource with

Compare
Compare
Compare
Compare
Compare
Compare
Compare
Compare
Compare
Compare

Questions about Servisource

Learn about popular job titles at Servisource

See all job titles at Servisource

Servisource Reviews by Job Title

Servisource reviews by location

Learn about Servisource in popular locations

See all Servisource locations
  • Companies
  • Servisource
  • Employee reviews