Sitel
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Sitel Careers and Employment

About us
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through – more... voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

Our group’s breadth of capabilities – powered by our ecosystem of experts including Learning Tribes, Novagile, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people.


As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Salary/Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

70%
of employees approve of Laurent Uberti’s performance as CEO
CEO Approval is based on 4,421 ratings
3.0
Transition
Written by Fraud investigator (Former Employee) from Dublin West, County Dublin on 15 February 2017
Data admin job with fairly low salary and treated as if we were easily replaceable drones. A lack of respect for peoples different cultures and habits.
Pros
Playing Video Games
Cons
Playing the same part of a video game to the point of insanity
See Sitel reviews about management