Smartbox Group
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Smartbox Group Employee Reviews

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Ireland31 reviews
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3.0
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Working for Smartbox can be rewarding during good times and a pain during the not so good times. The people are great and there's a strong company culture that is cultivated by the employees and teams that work together. There's a disconnect between sales and marketing which needs to be developed and become more collaborative. The senior management sets out goals that appear to be achievable on paper but lack the realistic touch from the staff that need to hit them. As it operates in multiple markets, there's a one size fits all approach that doesn't work given the vast differences between market sizes and brand awareness in each country.
Pros
Company Culture, Learning Opportunities
Cons
Poor Management, Communication Breakdowns
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5.0
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It was so excited when i got the job with smartbox with the very competitive rate of thirteen euro an hour i was more then happy to work hard and do my best for the company
Pros
Really relaxed leadership style
Cons
long hours
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4.0
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Very good place to work, there's is a nice place to start your career . A bit of lack of communication, but overall the people are nice, and the company is good
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3.0
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The warm job environment is the main reason why I worked there for 1year.
The colegues were fantastic.

The job itself is not well organized, a lot of hours handling calls and too less time dedicated to working on email.

The management is not good enough to make the company grow and consecutively a lot of employees decide to quit. Overall, nice experience!
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3.0
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Société à potentiel intéressant mais dont le management ne va pas
Pros
confort de l'entreprise et dynamique
Cons
devoir se mettre debout pendant 1h et d'appeler le plus possible
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4.0
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Working in Smartbox was a very good experience.
Senior management is really involved in employees development.


Salaries could be a tad higher though...
Pros
Management
Cons
not super salaries
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5.0
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The benefits are great - such as a GREAT healthcare scheme for all employees, even part time or casual workers.
They're very invested in their employees, and they have great opportunities for rising in salary depending on individual performance.
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5.0
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Aller au travail avec le sourire et retrouver des personnes agréables avec qui c’est un plaisir de travailler est pour moi le plus important. C’était le cas a Smarbox, les équipes sont top... il y a une proximité avec les personnes plus hautement placé, il y a un suivi personnalisé sur ton travail. On se sent accompagné et ça ćest chouette.
Merci pour cette expérience professionnelle qui aura apporté un gros plus dans mon année d’expatriation en Irlande.
Pros
Primes, challenges permettant de gagner un cadeau
Cons
Call center donc bruyant
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5.0
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Senior level Linux systems administrator in IT operations engineering team, plenty of opportunities to work with modern DevOps tools and standards, systems automation with Configuration Management Tools and advanced monitoring solutions complimenting a solid working knowledge.
Pros
Great atmosfere
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3.0
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A great opportunity for young people to learn the basics of sales cycle in a dynamic and challenging environment. Cheerful atmosphere, young and supporting management.
Pros
Job Work/Life Balance
Cons
Salary/Benefits
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1.0
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Management very bad. Salary too low.
The only good thing was that I learnt a new job. The organization is bad and the huge turnaround is due to the fact that every year it is not sure that you get a salary increase, even though your performance during the year has been good.
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3.0
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Première expérience a l'étranger au sein de la société SmartBox Irlande.
Mes journées étais calculés et organisés en fonction des objectifs mensuels.
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5.0
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Un cadre de travail multiculturel, de bonnes valeurs dans l'entreprise et la bonne humeur souvent au rendez-vous.
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2.0
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The management is completely mess. They are working like start up but with high work, bad salary and over hours without paid in an friendly environment, thanks, of around 500 people. That’s a pity...
Pros
Friendly environment
Cons
Lack management
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3.0
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It was nice to work there but the job itself was the same every day and once learnt the usual things there were no other things to learn.
I think the workplace is fun and there are young and nice people but there are no chances to grow up in the company and this is quite demotivating.
Pros
Nice people
Cons
No chances to grow up in the company
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4.0
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Young staff, fun company with a lot of opportunities, but quite messy and startup-like even though there are 600 employees on site. Good atmosphere with a few organised events. Good chance to learn a lot and evolve.
Pros
Half paid canteen, some social events, young staff, central location
Cons
Messy, lack of communication, medium-low salaries
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2.0
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The company is great to start your career in Dublin, however for a limited time.
one of the best thing of this company are the people you'll work with, therefore the management have not people skills and is sad to say that this organization which count more than 500 people only in Dublin, still act as startup.


-There is not a clear working method


-Not a single software is working properly


-Management does not have the necessary skill to conduct the organization


-do not expect any training after the first week, because no body cares.


-when you are doing the interview, the management will sell you the company as the best to work with, BUT after the first month you will clearly see that there is not substance


-high turnover, If you work here you will know a lot of people and sadly you`ll miss a lot of people. there are weeks where there are even 15 leaving party.


-no career development.

Anytime there is an open position, they would rather wait for months a candidate coming from an other company rather than hiring an internal.
Pros
collegues
Cons
do not expect any personal development
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4.0
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I loved working in Smartbox. The company culture is great, they have a lot of benefits to offer you but because the company is growing so fast, the processes can be really messy. You need a lot of time to handle simple problems and the products has some serious issues.
Pros
Company culture, managment was great
Cons
needed to start really early, no flexible work
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1.0
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I worked as a designer, my experience was: absolutely chaotic, designer team based on friendship. They are an absolute amateur, they do not have any standards. Kind of shame on a big company this condition! Working environment good, but management is awful. The designer of team leader was a punk waitress without any designer background! Good luck!
Pros
free coffee
Cons
chaotic
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4.0
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Nice people to work with, never get bored.
I always learned something new every day in 1 year of work there.

If you like to be part of a team Smartbox is a nice choice.
Pros
pleasing people to work with
Cons
difficult to build a career out of it
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5.0
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good company, great personal and professional development, good facilities, good system, opportunities to grow, great group of work, young people staff
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