Smiles Dental Employee Reviews
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I thought I had found a perfect job but the cons kept on piling on once I started. The manager was an absolute nightmare (no problem screaming at people) and kept everyone completely overworked. I was told during the interview that I had the option to either take a break or go home early, it turned out that you couldn't take a break at all and rarely ever got to leave early, so you end up doing a few hours of free work every week.Zero training was provided. I was shown how to use the computer and was then expected to know everything about dentistry. Only when I was there almost a month was I told that my first week was an "induction week" and was unpaid, something which I had never been told and wasn't in my contract. I wouldn't recommend anyone apply here.
bad management, overworked, no training, no breaks
This company does not care about their employees , only focused on hitting targets. Manager lets bullying go on and pretends they dont see it. Manager is quick to point the finger when something goes wrong , even when it is their own fault. Over worked and severely underpaid!!!!! Never enough stock for dentists which makes them extremely stressed. Smiles only cares about their staff reading and signing off on policies.Dental nurses please don’t apply here , it is not worth the money or stress
Highly recommend working here if you like to keep busy. City center location, easy to get to. Staff and management are very welcoming and helpful. Can be stressful at times but with such a good team it makes it easier. Handy working hours, rota done in advance so you know your schedule for the month.
I have been with Smiles for many years and have worked in numerous roles over that time. Very flexible working hours and great work life balance. Shifts are busy and fast paced which suits me as there is zero time to get bored. A lot of the team have been here for a long time which is great for staff moral. Great place to work.
I have been with Smiles for over six years, the company supported me through my dental nursing exams both financially and practically and again when I decided to progress into Practice Management. The shift work suits me as I have a young family and I can either be finished work by 14.30 each day or not start work till 13.30 which works really well in my personal circumstances. The team in my practice regularly organize social gatherings and the employee of the month and Bupa Perks is proving a big hit. The hardest part of my job is recruiting qualified nurses, our entry point rate of pay is not enough.
Practice Manager Academy, Bupa Perks, shift work, Employee of the month, further education.
A weak and inexperienced manager who the younger staff walked all over - issues never addressed or resolved to keep the peace. No teamwork on reception just blame game when error would arise Seldom get a break on reception. No structure or format for efficient running if the clinic. Atmosphere draining- alot of talking behind backs. I would advise anyone to watch their back of the youngest dentist working there (disingenuous and sneaky).
Terrible place to work. The management do not care about the staff at all. Everything is about the money coming in and gross misconduct, bullying and lies are everywhere due to this. They offer staff cash incentives but they never actually pay them. Hours are changed at a moments notice. The managers just vanish whenever there is a problem. I was luck if I saw mine twice in a week.
Free dental treatments
constantly changing hours, bullying, terrible management, lying to staff, misconduct
No respect. No support. Bullying culture. Low pay. No bonuses. Not treating staff fairly and equally. No interest in providing ethical healthcare. Only profit orientated. Terrible management. Managers are disconnected and don't really care - say they are going to fix issues, but never do. Avoid!
There are worse places to work but Smiles is extremely low down on the list of desirable employers. Often underpaid and when issues are raised they are never solved. Equipment frequently broken and not fixed correctly. Several times I was be expected to see patients with broken chairs. I would advise any dentist to stay away if you can and find a smaller practice (ie not a corporate) to work for.
working for this company a number of years, they have been taking over three times in this period, no support for staff no benifts,any benifts that we had free dental clean etc has been taking away no payrise etc your expected to do double jobs but not get paid much , even when you finish your still on the clock
- I observe the dentist - I provide chair-side assistance for the dentist - Interact with patients - Prepare the surgery in the morning and closing at night - Sterilisation and cross infection control - Manage instruments and materials - Ensure excellent patient care
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