A typical day at Smyths Toys would require an employee to tend to the needs of customers and also work on the delivery, whilst also maintaining and cleaning the shop.
Throughout my time at Smyths Toys, I have learned to treat customers with the utmost respect, the same way I would like to be treated in a shop. I have acquired well-developed customer service skills that I will carry with me throughout my career.
The majority of the employees at Smyths Toys would be young people and therefore the workplace culture was fun and cheerful.
The hardest part of the job would be Christmas Time, with long hours, difficult customers and big deliveries.
The most enjoyable part of the job was being able to help a customer in need and also working with colleagues that you can have fun with.
Having to work extra hours with very little notice